Business Intelligence & Data Chief at Millicom (Tigo)

Puerto de La Libertad, La Libertad, El Salvador -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Intelligence, Data Management, SQL, Power BI, Tableau, Data Governance, Data Quality, CRM Optimization, Strategic Analysis, Executive Reporting, Analytical Thinking, Stakeholder Coordination

Industry

Telecommunications

Description

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We are champions of positive transformation. We believe in innovation, adaptation, and prioritizing our customers at the core of all our actions. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! Apply right now! Business Intelligence & Data Chief 🚀 Estamos buscando a nuestro/a próximo/a Business Intelligence & Data Chief En Tigo El Salvador buscamos una persona estratégica, analítica y orientada a resultados, que lidere la gestión y gobierno de la información de clientes, asegurando la calidad de los datos y convirtiéndolos en insights clave para el negocio. Si te apasiona trabajar con grandes volúmenes de datos, generar impacto en decisiones estratégicas y liderar iniciativas de analítica y gobierno de información… ¡esta posición es para vos! 🎯 Propósito Principal Dirigir y gobernar la gestión integral de la información de clientes y base de suscriptores, garantizando la calidad, integridad, disponibilidad y cumplimiento regulatorio. Este rol es clave para habilitar la toma de decisiones estratégicas mediante analítica avanzada, reportería ejecutiva y optimización de procesos CRM, impulsando la eficiencia operativa y el crecimiento del negocio. 📊 Responsabilidades clave Liderar la administración de la base de clientes B2C y B2B, asegurando la calidad e integridad de la información. Definir y ejecutar estrategias de gobierno y calidad de datos. Gestionar la numeración móvil y fija, optimizando su uso y disponibilidad para la operación comercial. Garantizar el cumplimiento regulatorio ante SIGET y otros entes, incluyendo reportes y auditorías. Generar insights estratégicos sobre comportamiento de clientes para identificar oportunidades de crecimiento y eficiencia. Diseñar y automatizar procesos de información y reportería utilizando SQL y herramientas de BI. Desarrollar dashboards y reportes que faciliten la toma de decisiones a nivel operativo, gerencial y estratégico. Coordinar con múltiples áreas (marketing, CRM, legal, call center, tecnología) para asegurar consistencia y uso adecuado de la información. Impulsar eficiencia operativa mediante automatización, reducción de reprocesos y mejora continua. 🔎 Requisitos Profesional graduado en Ingeniería en Sistemas, Industrial, Estadística, Matemática, Economía, Administración o carreras afines. Experiencia de 6–8 años en Business Intelligence, Data Management, CRM o áreas relacionadas. Experiencia trabajando con grandes volúmenes de datos (millones de registros). Dominio avanzado de SQL y herramientas de BI (Power BI, Tableau u otros). Experiencia en gobierno y calidad de datos. Alta capacidad analítica, pensamiento estratégico y habilidades de comunicación e influencia. 📩 ¿Querés liderar la estrategia de datos y transformar información en decisiones que impactan el negocio? Aplicá y sé parte del equipo que impulsa la inteligencia de negocio y el crecimiento en Tigo 🚀 Our people are the soul of Tigo El Salvador. We employ more than 4,500 people directly and indirectly, which makes us proud of being a responsible company that contributes to the economic growth of the country. More than job opportunities, at Tigo we create professional development networks where our employees have no barriers to reach their full potential. Our Sangre Tigo culture is lived in every corner of our work centers, pushing us to be the best. Sangre Tigo moves us to work together with a purpose, to be innovative, agile and disciplined, to guide our actions by our integrity, to place our clients at the center of everything we do, to be engines of positive change, being always proud of our history. We promote the digital lifestyle and take full advantage of technology to facilitate the day-to-day life of our clients. Throughout the years, we have been acknowledged as one of the top workplaces in El Salvador and Central America. At Tigo, we are not just a great workplace; we are a community of amazing people to work with. We welcome you to join our team! Apply Now! Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. About us At Millicom (Tigo) we work together with a purpose: we build digital highways that connect people, improve lives and develop communities. Through connectivity and digital services, we give access to the digital world to more than 45 million people and thousands of companies, building a prosperous future. At the center of our purpose are more than 19 thousand employees who live our 'Tigo Blood' every day, that passion that moves us to give 1,000% for our customers. They are the soul of Tigo. Whether you are looking for your first work experience or want to continue developing your professional potential, we invite you to join our team! Tigo is where the brave build the future. We want to do it with Tigo!

Responsibilities

Lead the management and governance of B2C and B2B customer information to ensure data quality and regulatory compliance. Transform large volumes of data into strategic insights and automated dashboards to drive business growth and operational efficiency.