EXPERIENCE

The candidate must have a minimum of seven years’ IT and business work experience with a broad range of exposure to various technical environments and business segments. Experience managing team(s) responsible in strategic planning, infrastructure and/or operational support functions. This experience must also be in a professional environment in public sector technology organizations. Candidate will be expected to describe multiple past experiences with business process tools and how they were deployed for a successful outcome.

JOB SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

• Knowledge of transportation technology operations.
• Experience understanding business strategy and leading work to align technology with that business strategy.
• Expertise in strategic planning, tactical execution, project management, process management and gap analysis, solutioning, communication plans, and change management.
• Knowledge and experience leveraging both IT solutions and business process improvements.
• Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications.
• Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications.
• Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement, modernization, remediation, or development of computer application systems, including technical overviews and context diagrams.
• Ability to develop and manage business and information systems technical documentation in accordance with the Department’s standards.
• Knowledge of relational database theories and concepts.
• Skill in testing complex applications and interpreting whether requirements and designs were met in the product.
• Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or lower-level analysts.
• Skill in accurately preparing schedule estimates for requirements analysis and computer programming tasks in a computer application maintenance environment.
• Ability to work effectively with other resources to build efficient, viable solutions in the maintenance of business applications utilizing all established Departmental standards.
• Ability to interpret and communicate technical information related to computer programming and data processing, both verbally and in writing.
• Advanced skills with Microsoft products: Word, Excel, PowerPoint, Visio, and Power BI.
• Experience working on complex technology solutions.
• Knowledge of project management practices and agile methodologies.
• Knowledge of Rules 60GG-1 through 5, F.A.C.

GENERAL KNOWLEDGE SKILLS AND ABILITIES

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Communication: Ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
2. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
4. Flexibility: Open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
6. Leadership: Motivates, encourages, and challenges others. Adapt leadership styles in a variety of situations.
7. Problem Solving: Ability to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
Job Type: Contract
Pay: $50.00 - $60.00 per hour
Expected hours: 40 per week

Schedule:

• 8 hour shift

Ability to Commute:

• Tallahassee, FL 32301 (Preferred)

Ability to Relocate:

• Tallahassee, FL 32301: Relocate before starting work (Preferred)

Work Location: In perso

The submitted candidate must be able to perform the following duties and/or tasks. Duties of the selected candidate will include, but not be limited to:

• Gather and document the goals and objectives related to the IT business strategy for the Department of Transportation and help document them as requirements.
• Support project managers and business analysts performing gap analysis between Department owned technology and future required solutions to meet growing business needs.
• Plan and prioritize integration of new and existing technology according to business needs and strategic direction.
• Identify technological areas for improvement, identify and analyze gaps between the current state and the desired state, develop process performance measures and plan the transition to a new state.
• Serve as strategic interface with business office staff for the purpose of business/IT strategy development, solution discovery, service management, risk management and relationship management.
• Use subject matter expertise, industry methodologies and best practices, and automated tools to analyze and make recommendations on behalf of the Department for required changes to complex business processes to align with proposed solutions.
• Assist in business process redesign and documentation.
• Work with functional and enterprise system support staff during technical assessments of the Department’s systems and interfaces within internal and external systems.
• Document business cases, feasibility studies, proofs of concepts, and product evaluations.
• Facilitate work sessions – strategic planning, program planning, technology proposal process, etc.
• Evaluate critical information gathered from multiple resources. Summarize detailed data into executive level formats as well as breaking down aggregate information into meaningful pieces.
• Assist Transportation Technology and Office of Information Technology leadership, as needed