OVERVIEW:
- We are seeking a motivated and analytical individual to join TD’s Canadian Fraud Management’s Strategic Initiatives team as L10 Business Management Specialist
- This role is heavily on the business management function, and will be key role in the development and implementation of telling a collective cross department results story
- Must be able to plan, lead/manage and/or oversee a diverse set of work activities requiring alignment across multiple areas in Fraud and our lines of business
- Lead/manage the collection of results, insights and materials to tell an accurate and fulsome OKR/KPI month, quarter, semi-annual and annual report outs
- Facilitate key discussions and provides thought leadership to executive audience including, but not limited to KPI/OKR results and/or roadmap and/or strategic planning/deliverables/frameworks/short to long term goals etc.
- Leverage specialization with industry, external/internal, enterprise and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending action to senior management
- Work effectively with multiple teams across broad functions and domains, influencing and aligning others as needed to meet deadlines
- In this role, you will be responsible to produce and curate materials, department strategy, results with full traceability to senior leaders across TD.
- This person will need strong impact and influence skills, analytical skills, presentation building and delivery skills and are able to be very detail-focused and adaptable to change depending on audiences.
- The applicant will be required to work with extreme independence, identify the right approaches/materials to gather and build the department report outs, while also able to self-manage their time to meet tight timelines and concurrent asks
QUALIFICATIONS:
- Strong business acumen
- Fraud Industry and Financial Crimes knowledge in Canada and USA
- Demonstrated continuous Improvement / process improvement
- Undergraduate Degree and/or 3-5 years relevant experience
- Track record of impact and influence, critical thinking, problem solving, presentation (examples include executive level presentations and storyboarding, data validation/quantification)
- Detail oriented
- Strong Microsoft suite skills (Excel, PPT, word)
- Confidence and ability to work independently end-to-end.
EXPERIENCE & EDUCATION
- Undergraduate degree
- 7+ years relevant experience
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Linked-in
Google