Job ID: 37910
Location: Frankfurt, DE
Area of interest: Operations
Job type: Regular Employee
Work style: Office Working
Opening date: 1 Sept 2025

JOB SUMMARY

We are seeking a highly skilled and proactive Business Manager to join our Banking COO team. The role will work closely with Global Banking and S&FR Heads, group Banking COOs, Business Risk Managers (BRM) and function stakeholders. Responsibilities include business enablement and management, partnering Markets COO with local business risk governance, conduct and supervision, including regulatory implementation, and private side floor management.

• Serve as the primary point of contact within Banking COO for senior Global Banking and S&FR leadership in AG and across the region.
• Drive execution of the Banking agenda locally and regionally, including preparation for management board meetings, strategy papers, and business presentations.
• Partner with local support functions and stakeholders to resolve operational challenges and implement best practices.
• Enable business growth through effective cost management, change management, and the roll-out of new Banking products and services (e.g., CRD VI 21c).
• Identify and deliver process improvement and re-engineering opportunities to enhance operational efficiency.
• Monitor, assess, and manage regulatory changes impacting business processes and infrastructure.
• Ensure robust operational risk management, including execution of controls, monitoring, reporting, and escalation as needed.
• Oversee governance practices, conduct supervision, and product governance matters, including in-country audits and addendum approvals.
• Support capacity planning, business continuity, access controls, and Service Level Agreements (SLAs).

SKILL AND EXPERIENCE

• Proven experience in business management, operations, or COO functions within the banking or financial services industry.
• Strong understanding of banking operations, risk management, and regulatory frameworks, particularly in the context of Global Banking and S&FR.
• Excellent stakeholder management and communication skills, with the ability to engage senior leadership and cross-functional teams.
• Demonstrated experience in in driving business initiatives, process optimisation, change management, and governance implementation.
• Analytical mindset with the ability to identify risks, propose solutions, and drive strategic initiatives.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced environment.
• Knowledge of CRD VI 21c and regional regulatory requirements is advantageous.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Serve as the primary point of contact within Banking COO for senior Global Banking and S&FR leadership in AG and across the region.
• Drive execution of the Banking agenda locally and regionally, including preparation for management board meetings, strategy papers, and business presentations.
• Partner with local support functions and stakeholders to resolve operational challenges and implement best practices.
• Enable business growth through effective cost management, change management, and the roll-out of new Banking products and services (e.g., CRD VI 21c).
• Identify and deliver process improvement and re-engineering opportunities to enhance operational efficiency.
• Monitor, assess, and manage regulatory changes impacting business processes and infrastructure.
• Ensure robust operational risk management, including execution of controls, monitoring, reporting, and escalation as needed.
• Oversee governance practices, conduct supervision, and product governance matters, including in-country audits and addendum approvals.
• Support capacity planning, business continuity, access controls, and Service Level Agreements (SLAs)