Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times
Linked-in
Google