Business Manager at Westpac New Zealand

Hamilton Central, Waikato Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Credit Risk, Credit Analysis, Business Lending, Commercial Lending, Communication, Initiative, Learning, Finance, Accounting

Industry

Banking

Description

Business Manager - Business Banking Takanini or Hamilton Full time, Permanent Mō te tūranga | About the Role Are you passionate about helping business customers thrive? Reporting to the Area Manager, we’re looking for someone who genuinely enjoys connecting with people and consistently delivers outstanding service. In this role, you’ll support business customers with a range of needs—from home and business lending to equipment finance and credit cards. You’ll also play a key role in customer retention by proactively reaching out based on needs-based leads. Working closely with internal teams across Westpac, you’ll ensure our business customers receive the right support at the right time. Nā tāu rourou | What You’ll Bring We’re looking for someone who: Is passionate about delivering exceptional service to business customers Has a solid understanding of Credit Risk and experience in Credit Analysis Brings proven experience in Business or Commercial Lending Is eager to grow their knowledge of business lending and build a career in Business Banking Communicates clearly and professionally—most interactions are via phone or email Takes initiative, follows through on commitments, and is always keen to learn A tertiary qualification in Finance or Accounting is preferred. Westpac Hei Wāhi Mahi | Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: • 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best • Additional purchased leave options up to 4 weeks per year • Banking benefits, insurance discounts and superannuation scheme • Growth and development – we provide opportunities for development and promote internal mobility • Recognition - we recognise and reward our star performers • School holiday subsidy - help you balance work and family during school holiday • 2 Volunteer days per year Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 16 February 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

The Business Manager will support business customers with various needs, including lending and finance options. They will also focus on customer retention by proactively reaching out based on identified needs.