JOB DESCRIPTION:

This new role will be reporting to the Manager of AMCB Tech Business Operations and work with various Enterprise and Segment internal teams to develop, maintain, execute and deliver business management services to support the AMCB/US Technology and Combined US Operations(CUSO) with standard and adhoc routines. The role will also provide analysis and monitor data quality, report production and develop efficient and timely data analysis routines to drive availability of “management by fact” approach. The role requires knowledge and expertise of reporting tools and emerging technologies to drive efficiencies on processes and routine operations. Additionally, this role will support management reporting requirements across all areas in the organization and ensure adherence to established reporting standards and guidelines.

JOB ACCOUNTABILITIES:

• Conducts data reporting analysis and generates metrics established to measure progress and performance for management reporting.
• Perform routine administrative tasks in internal TD systems adhering to system requirements and standards ensuring data quality management best practices.
• Provides reporting system knowledge and expertise – be the SME on enterprise systems to ensure users enter accurate data and information for management reporting.
• Responsible for maintaining and managing established processes and guidelines and implement continuous improvements to drive efficiency.
• Produce and collect data for Scorecards and performance metrics for executive reporting (Ad-Hoc, Monthly and Quarterly)
• Develops and authors job aids and other materials for end user consumption
• Responsible for administration and release management of various reporting tools / packages
• Protect/enhance the security of TD data and must adhere to all privacy data risk standards.
• Prioritize and manage own workload and collaborate with team members in order to deliver quality results and meet timelines
• Ability to coordinate and prioritize multiple, simultaneous initiatives in a fast-paced environment, deliver results in a timely manner and recognize urgency to act.
• Establish effective relationships across multiple business and technology partners

JOB REQUIREMENTS:

• Undergraduate Degree or Technical Certificate in Data, Business or Computer Science or similar fields
• Intermediate/advanced skill level on MS Suite (Excel, PPT, Word)
• Experience in Sharepoint development, SQL, data tools an asset
• Confidence and ability to work independently on projects end-to-end (primarily non-routine, escalated, and specialized or complex issues), generally within short- to medium- term horizons (weekly to monthly).
• Must be eligible for employment under regulatory standards applicable to the position.
• Ability to independently perform tasks from end to end with minimal supervision
• Ability to prioritizes and manages own workload in order to deliver quality results and meet timelines and thrives in a fast-pace and ambiguous environment

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Data analysis, visualization & reporting tools such as Microsoft Suite (including Visio), Tableau, Microsoft Power BI, Microsoft Excel. SQL and MS Access background an asset.