WHAT WILL YOU DO?

The Business Navigation Manager will steer the Delft store and PMA (Primary Market Area) towards growth, optimal performance and sustained long-term profitability, in line with the IKEA objectives and values. You will always take a multi-dimensional view, considering customer, commercial, people, financial and operational perspectives.

• In this role you will:

• • Coach and challenge the team and colleagues in the store on relevant business navigation competencies, to improve their contribution to business performance.
• Coordinate the business planning process together with the Business Navigation & Operations Manager, ensuring it is aligned with commercial plans and local potentials and coordinate and agree on an updated forecast throughout the year.
• Communicate and follow up on relevant business information and goals to managers and co-workers, in a simple way which engages and inspires them to take meaningful actions to achieve the agreed goals.
• Proactively use all the information, tools and benchmarks available, to identify opportunities and to ensure a multi-dimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• Support continuous improvement, efficiency and simplicity by identifying proven solutions, looking for new business opportunities and improved ways of working.
• Identify and develop the many talents within the department to secure succession planning.
• Lead our business through people by securing competent, high-performing and customer focused leaders who develop and empower diverse co-workers to exceed customers’ expectations.

The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. At IKEA we believe in the power of the many. Together we are better and stronger. No matter who we are, we create more as one team, where everyone plays and equal role. It’s a place where every individual is welcomed. Where we support each other to challenge, learn and set the right example, so we can be the best version of ourselves.

• Together with us you can explore the career possibilities in an inspirational working experience with international options. We offer you a spot where people are given the possibility to do what they do best. Let us grow together!
• There is about 900 enthusiastic co-workers at IKEA Delft who work together everyday to inspire our customers. Curious about our team in Delft? Check out our Instagram account: Working at IKEA Delft (@ikea_delft) • Instagram photos and video