ABOUT US

We are a small, family run, market leading company in Clitheroe. We manufacture aluminium accessories for trade vehicles such as pickups and vans. We pride ourselves on our exceptional standard of products which has resulted in our continued growth year on year.

Our work environment includes:

• An office setting, reception area and two large workshops

The ideal candidate will be an experienced Office Administrator to join our expanding team at N&J and contribute to the organisation and efficiency of daily office operations. From taking sales orders, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. This role is essential in supporting our operations by ensuring efficient administrative processes, customer and internal communication and contributing to customer satisfaction.

Responsibilities

• Greet visitors to the reception area and ensure their requirements are met professionally
• Provide visitors and guests with a hospitable experience, including making beverages
• Answer incoming sales calls and product enquiry calls
• Create quotations and provide a professional product consultation over the phone, through social media or by email
• Schedule outbound calls and follow up quotes you have provided
• Take sales orders, ensuring accuracy at all times
• Book customers into a calendar (Outlook) to fit their vehicles with our products
• Create customer invoices and receive payments using a card machine
• Input purchase invoices into accounts software (Quickbooks)
• Marketing company news and examples of products across social media
• File all paperwork on a weekly basis or as required
• Support supervisors and management with operational planning and logistics
• Monitor and meet deadlines, proactively addressing issues as they arise
• Arranging courier collection and deliveries
• Packaging smaller items for same day despatch
• Keep the office clean and tidy, includes sweeping, mopping and shredding

Requirements

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills, accuracy is paramount
• Ability to multi-task, organise, and prioritise workloads effectively
• Must have 3 years proven experience of working in an office environment
• Must be confident on the telephone, sales experience desirable
• Proficient in data entry
• Strong attention to detail and accuracy in all tasks
• Quickbooks, accounts, purchase ledger and sales leger experience would be preferred

37.5hrs per week, Monday to Friday. Driving license desirable.
Salary negotiable depending on experience.
Please send your CV and current availability/notice period details to nicola@nj4x4.co.uk
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking

Experience:

• Accounting: 1 year (preferred)
• Customer service: 3 years (preferred)
• Administrative: 3 years (required)

Language:

• English (required)

Work Location: In perso

• Greet visitors to the reception area and ensure their requirements are met professionally
• Provide visitors and guests with a hospitable experience, including making beverages
• Answer incoming sales calls and product enquiry calls
• Create quotations and provide a professional product consultation over the phone, through social media or by email
• Schedule outbound calls and follow up quotes you have provided
• Take sales orders, ensuring accuracy at all times
• Book customers into a calendar (Outlook) to fit their vehicles with our products
• Create customer invoices and receive payments using a card machine
• Input purchase invoices into accounts software (Quickbooks)
• Marketing company news and examples of products across social media
• File all paperwork on a weekly basis or as required
• Support supervisors and management with operational planning and logistics
• Monitor and meet deadlines, proactively addressing issues as they arise
• Arranging courier collection and deliveries
• Packaging smaller items for same day despatch
• Keep the office clean and tidy, includes sweeping, mopping and shreddin