Business Office & Billing Coordinator at NEW CANAAN COUNTRY SCHOOL

New Canaan, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

75000.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Billing, System Administration, Financial Data Management, Account Reconciliation, Vendor Management, Event Coordination, Logistical Support, Administrative Support, Blackbaud, CampBrain, Microsoft Excel, Data Management, Communication Skills, Organizational Skills, Attention To Detail, Multi-tasking

Industry

Education Administration Programs

Description

Description The Business Office & Billing Coordinator supports the daily operations of the Business Office, with primary responsibility for student billing, system administration, and operational coordination. This role also partners closely with the Director of Community Engagement and Director of Auxiliary Programs to support the planning and execution of school events by providing strong organizational, logistical, and administrative support. Reporting to the Chief Financial and Operations Officer, this position requires exceptional attention to detail, comfort with financial data, and the ability to bring structure, organization, and consistent follow-through to multiple priorities in a fast-paced school environment. Key Responsibilities Tuition & Billing Manage tuition and auxiliary billing through Blackbaud, including invoicing, payment tracking, adjustments, and account maintenance Reconcile tuition, transportation, lunch, financial aid, and related accounts Bill families for programs, activities, and miscellaneous charges Respond to family billing inquiries in a timely and professional manner Monitor and follow up on delinquent balances Provide administrative and billing support for auxiliary programs, including account maintenance, payment tracking, reporting, and related system administration. Administer retiree medical billing and enrollment processes, including Blackbaud billing, payment tracking, rate updates, reporting, and coordination with external plan providers Provide responsive support to retirees egarding billing, enrollment, and plan-related inquiries while maintaining accurate and confidential records Business Office Operations Oversee purchasing for the school, including tracking orders and expenses Assist with vendor setup and maintain tax-exempt documentation Support administrative workflows and day-to-day Business Office operations Contribute to special projects and cross-functional initiatives as needed Event Coordination & Community Engagement Support Support the Director of Community Engagement with administrative aspects of school events and programs Maintain event documentation, including timelines, task lists, registrations, and communication materials Coordinate logistical information with vendors and internal stakeholders (e.g., contracts, forms, and scheduling details) Track event-related expenses, billing, and reconciliation in partnership with the Business Office Monitor deadlines and follow up with stakeholders to ensure completion of required administrative tasks Requirements 5+ years of experience in operations, administrative, or finance support roles Experience with Blackbaud (or similar system) strongly preferred Experience with CampBrain (or similar system) strongly preferred Strong Excel and data management skills Highly organized with exceptional attention to detail Ability to manage multiple priorities independently and bring structure to ambiguous processes Strong communication skills, particularly with families and staff Experience in an independent school or education setting is a plus

Responsibilities

The role manages student tuition, auxiliary billing, and retiree medical billing while overseeing general business office operations and purchasing. Additionally, it provides administrative and logistical support for school events in coordination with the Community Engagement and Auxiliary Programs directors.