Position: Business Office Manager
Location: Ahwatukee Post Acute – Phoenix, Arizona
Salary Range: $70,000 – $90,000 annually (DOE)
Employment Type: Full-Time, On-Site

ABOUT US:

Ahwatukee Post Acute is a skilled nursing and rehabilitation facility dedicated to providing exceptional care to our residents while fostering a supportive and professional environment for our staff. We are seeking a highly qualified and experienced Business Office Manager to oversee our financial, administrative, and resident accounting operations.

POSITION SUMMARY:

The Business Office Manager is responsible for managing all business office functions, including resident billing, accounts receivable, accounts payable, payroll coordination, and financial reporting. This role ensures compliance with state, federal, and company policies while providing excellent customer service to residents, families, and staff. The ideal candidate will have strong leadership skills, in-depth knowledge of SNF billing processes, and proven experience in healthcare business office management.

QUALIFICATIONS:

• Minimum 3–5 years of business office management experience in a Skilled Nursing Facility (SNF) or healthcare setting required.
• Strong knowledge of Medicare, Medicaid, managed care, and private insurance billing.
• Proficiency in healthcare accounting software and Microsoft Office Suite.
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills for interacting with residents, families, and staff.
• Bachelor’s degree in Accounting, Business Administration, or related field preferred.

• Oversee daily business office operations, ensuring accuracy, timeliness, and compliance with regulations.
• Manage billing for Medicare, Medicaid, private pay, and insurance; follow up on outstanding accounts.
• Prepare and maintain monthly financial reports, census data, and budget tracking.
• Supervise business office staff, providing training, support, and performance evaluations.
• Coordinate payroll processing and ensure accuracy in employee timekeeping.
• Communicate with residents and families regarding billing inquiries and financial arrangements.
• Collaborate with leadership to support facility goals and maintain fiscal health.
• Maintain compliance with all applicable laws, regulations, and company policies.