Business Office Manager at Divino

Olney, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, HR, Accounting, Customer Service, Microsoft Excel, Microsoft Word, Communication, Problem Solving, Organization, Attention to Detail, Time Management, Customer Service Skills, Payroll Management, Compliance, Data Entry, Team Collaboration, Multi-tasking

Industry

Financial Services

Description

Description Looking for a role where no two days are the same and your superpower is juggling about ten things at once (without dropping the ball—or the stapler)? We’re on the hunt for a dependable, detail-loving, self-sufficient office guru who can handle billing, HR, accounting, and customer service with equal flair. If you can balance spreadsheets and balance a smile while answering the phone, you might just be our hero. What You’ll Be Up To (a.k.a. Essential Duties): Resident Billing Support (a little math, a lot of people skills): Tame the daily census forms and reconcile them like a pro—accuracy is your middle name. Stay sharp on Medicare, Medicaid, and the alphabet soup of billing programs (MMAI, MLTSS, Advantage—you get it). Help families navigate pre-approvals, authorizations, and financial paperwork without breaking a sweat. Keep billing files neat, organized, and compliant—Marie Kondo would be proud. Chase down accounts receivable and keep our financial ship sailing smoothly. Banking Fun (yes, fun): Manage the Resident Trust Fund with care and precision. Balance deposits, withdrawals, receipts, and adjustments like you’ve been doing it since birth. HR Magic: Help with new hire onboarding, background checks, and making sure everyone’s paperwork is shiny and compliant. Track licenses, training, and employee files like a backstage pass to HR success. Run payroll, approve vacation time, and ensure bonuses are logged—because everyone loves payday. Be the go-to guide for benefits, renewals, and making sure no one misses their coverage. Clerical Wizardry: Answer phones with charm and accuracy (bonus points if you can do it while typing). Keep mail, office supplies, and equipment running like a well-oiled machine. Basically, if the office hums, it’s because of you. Customer Service Vibes: Greet residents, families, staff, vendors, and even the occasional lost delivery driver with warmth and professionalism. Keep the front entrance stocked with materials and welcoming to all who walk through. Step in with the Administrator when problem-solving is needed (cape optional). The Bottom Line: You’ll be the behind-the-scenes superstar making sure the business side of care runs as smoothly as the care itself. From billing to HR to customer service, you’re the glue that holds it all together—and the friendly face that makes the tough stuff a little easier. Requirements What We’re Looking For (a.k.a. Your Secret Powers): A High School diploma (or equivalent) is required—extra credit if you’ve got an Associate’s in Accounting or Business. 2–3 years of experience in accounts receivable, collections, or something equally thrilling in the world of numbers. Must know your way around Medicaid/Medicare and long-term care billing—this is not a “learn as you go” situation. Fluent in the ancient language of Accounting 101 (debits, credits, and not panicking when numbers don’t match). Billing and collections skills sharper than your favorite #2 pencil. Microsoft Excel and Word wizardry required—spreadsheets should fear you. Computer skills that impress your coworkers when the printer jams and you magically fix it. Communication chops: you can explain billing to a family, charm a vendor, and politely tell spam callers “no thanks.” Customer service instincts strong enough to keep residents, families, and staff smiling—even on Mondays. Grammar and spelling skills that would make your high school English teacher proud. The ability to make smart decisions without consulting a Magic 8 Ball (most of the time). The Fine Print: Job offer = background check + drug screen (professionalism is part of the gig). Equal Opportunity Employer—we love building teams as diverse and dynamic as the people we serve.

Responsibilities

The Business Office Manager will handle billing, HR, accounting, and customer service tasks, ensuring smooth operations in the office. They will be responsible for managing resident billing, HR processes, and providing excellent customer service.