BUSINESS OFFICE MANAGER – MADISON NURSING AND REHAB MADISON, WI

Madison Nursing and Rehab is seeking a skilled and compassionate Business Office Manager to lead our administrative and financial operations. If you’re passionate about healthcare, detail-driven, and thrive in a collaborative environment, we’d love to meet you.
Position Overview
As the Business Office Manager, you’ll play a vital role in ensuring the financial health and operational efficiency of our skilled nursing facility. You’ll manage billing, resident accounts, and compliance processes while supporting our mission to provide exceptional care to every resident.

Key Responsibilities

• Oversee billing and collections for Medicare, Medicaid, private pay, and insurance
• Manage resident trust accounts and financial agreements with families
• Ensure compliance with state and federal regulations, including audits and cost reporting
• Collaborate with HR and clinical teams on census, admissions, and discharge documentation
• Supervise office staff and assist with payroll and purchasing functions
• Serve as a resource for residents and families regarding financial matters

Qualifications

• Minimum 3 years of experience in healthcare business office management (long-term care preferred)
• Strong understanding of Medicare/Medicaid billing and insurance processes
• Proficiency in financial software and Microsoft Office Suite
• Excellent communication, organization, and problem-solving skills
• High school diploma required; associate or bachelor’s degree in business or healthcare administration preferred

What We Offer

• Competitive compensation and comprehensive benefits
• Supportive leadership and a team-focused culture
• Opportunities for growth and professional development
• A workplace rooted in respect, compassion, and excellence

Location: Madison Nursing and Rehab, Madison, WI
Schedule: Full-time, Monday–Friday

• Oversee billing and collections for Medicare, Medicaid, private pay, and insurance
• Manage resident trust accounts and financial agreements with families
• Ensure compliance with state and federal regulations, including audits and cost reporting
• Collaborate with HR and clinical teams on census, admissions, and discharge documentation
• Supervise office staff and assist with payroll and purchasing functions
• Serve as a resource for residents and families regarding financial matter