Business Office Specialist at Clarkston Surgery Center

Village of Clarkston, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Financial Counseling, Documentation, Customer Service, Payment Posting, Reporting, Invoice Processing, Reconciliation, Office Support, Medical Billing, Coding, EHR, Microsoft Office Suite, Insurance Verification, Organizational Skills, Communication Skills, Customer Service Skills

Industry

Description

JOB TITLE: Business Office Specialist Office DEPARTMENT: Business Clarkston Surgery Center is a well-established ambulatory surgery center that has been serving patients since 2009. Our highly trained team of professionals is dedicated to fostering a positive, collaborative work environment while delivering exceptional surgical care. The center is committed to providing the highest standard of services and continuously improving quality and patient experience by focusing on processes that best support patients, their families, and the physicians who practice at the facility. JOB SUMMARY: The Business Office Specialist is responsible for the essential administrative and financial operations of the surgery center, ensuring accurate patient registration, efficient handling of both incoming (Accounts Receivable) and outgoing (Accounts Payable) funds, and maintaining a high standard of patient customer service. This role is key to optimizing the facility's revenue cycle from patient intake to final payment. DUTIES AND RESPONSIBILITIES: The duties are divided into three main functional areas: 1. Patient Registration Financial Counseling: Inform patients of their estimated financial responsibility (co-pays, deductibles, and co-insurance) and collect point-of-service payments. Discuss and set up payment plans as necessary. Documentation: Ensure all required patient documents, consent forms, and financial agreements are accurately completed and signed. Customer Service: Act as the primary point of contact for patients and physician offices, answering administrative, scheduling, and billing inquiries professionally. 2. Accounts Receivable Payment Posting: Accurately post insurance and patient payments, adjustments, and denials to the patient accounting system. Reporting: Assist the Business Office Manager with generating A/R aging reports and other key performance indicators (KPIs) related to collections. 3. Accounts Payable Invoice Processing: Receive, review, code, and enter invoices from vendors and suppliers into the accounting system (A/P). Reconciliation: Reconcile vendor statements and resolve any billing discrepancies. Office Support: Manage general office tasks such as supply ordering, filing, mailing SUPERVISORY RESPONSIBILITIES: N/A OTHER DUTIES AND RESPONSIBILITIES As assigned by the Administrator or Business Office Manager KNOWLEDGE, SKILLS, AND QUALIFICATION and EDUCATIONAL AND /OR EXPERIENCE REQUIREMENTS: Education: High school diploma or equivalent required; Associate's degree in Business Administration, Accounting, or a related field is preferred. Technical Skills: Proficiency with medical billing and coding software (knowledge of CPT, ICD-10, and HCPCS coding is a plus). Experience with Electronic Health Record (EHR) and Practice Management systems (SIS Complete preferred) Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook). Knowledge: Comprehensive understanding of insurance verification and the full revenue cycle process. Attributes: Exceptional organizational skills, high attention to detail, strong verbal and written communication, ability to handle sensitive and confidential information (HIPAA), and excellent customer service skills. PHYSICAL DEMANDS / WORKING CONDITIONS: Working environment is representative of the essential functions of the job. Physical demands require employee to sit at a desk for extended periods of time. Reasonable accommodation may be made to enable individuals to perform essential functions. BENEFITS: 401(k) 401(k) matching Medical Dental Vision Life Disability Paid time off (PTO)/ESTA (Earned Sick Time) SUPPLEMENTAL PAY: Bonus WORK LOCATION: Clarkston, Michigan REMOTE WORK: No

Responsibilities

The Business Office Specialist is responsible for administrative and financial operations, including patient registration, accounts receivable, and accounts payable. This role is essential for optimizing the facility's revenue cycle from patient intake to final payment.