Business Office Specialist at ELKO COMMUNITY HEALTH CENTER LLC

Elko, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credentialing, Medical Records Management, Revenue Cycle Support, Insurance Verification, HIPAA Compliance, Electronic Health Record, Administrative Support, Data Entry, Customer Service, Microsoft Office, Organizational Skills, Medical Terminology

Industry

Hospitals and Health Care

Description

Description Position Summary The Business Office Coordinator supports the day-to-day administrative and operational functions of the business office while serving as a key resource for provider credentialing, medical records management, and revenue-cycle-related administrative tasks. This role combines coordination, technical support, and customer service responsibilities to ensure efficient operations, regulatory compliance, and high-quality service to patients, providers, and external partners. Essential Duties and Responsibilities Credentialing & Provider Support Coordinate initial and ongoing provider credentialing and recredentialing processes Collect, review, track, and maintain credentialing documentation (licenses, certifications, DEA, insurance, contracts, immunizations, etc.) Monitor credentialing timelines and expiration dates; ensure timely updates and renewals Communicate with providers, payers, hospitals, and internal teams regarding credentialing status Maintain accurate credentialing files in accordance with payer, regulatory, and organizational requirements Medical Records Management Manage medical records in compliance with HIPAA, state, and organizational policies Scan, index, file, and retrieve records within the electronic health record (EHR) system Process medical record requests from patients, providers, and authorized third parties Ensure record accuracy, completeness, and timely release of information Support audits, quality reviews, and documentation requests as needed Business Office & Revenue Cycle Support (Specialist Functions) Assist with insurance verification, authorizations, referrals, and eligibility checks Support billing and claims processes, including data entry, corrections, and follow-up Respond to patient and third-party inquiries regarding billing, insurance, and documentation Coordinate communication between clinical staff, billing, and external organizations Help identify workflow issues and recommend improvements to business office processes Administrative & Office Coordination Provide general administrative support to the business office Assist with scheduling, correspondence, reporting, and data management Maintain organized electronic and physical records Serve as a point of contact for internal staff and external partners Support training of new staff on office processes as assigned Perform other duties as necessary to support efficient office operations Requirements Qualifications: Required High school diploma or GED 2+ years of experience in a healthcare administrative or business office role Working knowledge of medical terminology, insurance processes, and HIPAA regulations Proficiency in Microsoft Office (Word, Excel, Outlook) Strong organizational skills with the ability to manage multiple priorities Excellent written, verbal, and customer service skills

Responsibilities

The Business Office Specialist supports administrative and operational functions, including provider credentialing, medical records management, and revenue cycle tasks. This role ensures regulatory compliance and provides high-quality service to patients, providers, and external partners.