Business Operation Manager – Strategic BioPharma Accounts (m|f|d)

at  Miltenyi Biotec

Your role

• As Business Operation Manager - Strategic BioPharma Accounts you will join our Commercial Sales & Marketing Operation Team with a strong link to our Global Strategic Account Management Program and Global Business Development.
• Major focus of this function is to enable strategic customer alliances by managing strategic agreements with our BioPharma accounts. This includes contributing to customer calls & negotiations, internal pricing discussions, defining project milestones, processing and implementation of supply agreements, as well as the communication of essential content throughout the organization. Furthermore, you oversee the quality management of agreements and tracking of recurring legally relevant events (Forecast maintenance, Project deadlines etc.).
• You are on top of communication to and with local client services, account management, marketing, supply chain management and manufacturing units regarding production capacities and validate forecasts associated to each strategic agreement.
• You supervise the opportunity qualification process by ensuring all relevant information are processed by utilizing CRM and relevant collaboration platforms to create maximum transparency on the sales funnel.
• To ensure an accurate account performance overview you are accountable for establishing and continuously improving & training of our strategic account management processes and collaboration platforms. This includes the development of reporting with our controlling specialists to facilitate full transparency and rounds off your job profile (Consolidated views on projects, milestones, sales figures, order overviews, KPIs, etc.).

Your profile

• You hold a university degree in a life science related field and have a Business management add-on education. Alternatively, you hold a degree in Business Management and worked in the life science or medical industry (pharma, biotechnology, laboratory technology, medical technology or fine chemicals). During your career you already worked in international projects and have customer facing experience in e.g. sales or key account management or other customer near positions.
• Your business sense is as well developed as your passion for life science or clinical related business models. Beyond, an understanding of marketing and selling of consumables & medical devices in this field is preferable.
• 3 + years of experience in business administration, project management and sales or key account management, including CRM and SAP experience and processing of legal documents are mandatory.
• You are used to work and engage with Senior Management and communicate on C-Level. Additionally, you enjoy working in an interface position and building new structures and processes. Multi Request / Project Management goes easy for you.
• You are an excellent communicator with very strong oral and written English skills.

Further information

• The position is based in Bergisch-Gladbach and may require global travel activities between 10-20%.

What we offer

• A modern workplace and exciting opportunities in the development of technologies with a secure future
• Cross-border intercultural cooperation and short communication channels
• A collegial corporate culture and flexible working hours enable time management on your own terms
• Personalized employee development program: specialist and personal training courses provided by our own training academy
• Diverse corporate benefits with regard to employee health, sport, and staff events

Contact us
If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us some idea of when you can start and the kind of salary you are looking for

• As Business Operation Manager - Strategic BioPharma Accounts you will join our Commercial Sales & Marketing Operation Team with a strong link to our Global Strategic Account Management Program and Global Business Development.
• Major focus of this function is to enable strategic customer alliances by managing strategic agreements with our BioPharma accounts. This includes contributing to customer calls & negotiations, internal pricing discussions, defining project milestones, processing and implementation of supply agreements, as well as the communication of essential content throughout the organization. Furthermore, you oversee the quality management of agreements and tracking of recurring legally relevant events (Forecast maintenance, Project deadlines etc.).
• You are on top of communication to and with local client services, account management, marketing, supply chain management and manufacturing units regarding production capacities and validate forecasts associated to each strategic agreement.
• You supervise the opportunity qualification process by ensuring all relevant information are processed by utilizing CRM and relevant collaboration platforms to create maximum transparency on the sales funnel.
• To ensure an accurate account performance overview you are accountable for establishing and continuously improving & training of our strategic account management processes and collaboration platforms. This includes the development of reporting with our controlling specialists to facilitate full transparency and rounds off your job profile (Consolidated views on projects, milestones, sales figures, order overviews, KPIs, etc.)