Business Operation Support, Sales Planning Management Section -Sales Planni at Rakuten

Setagaya, , Japan -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales planning, Sales management, KPI design, KPI management, Data analysis, Microsoft Excel, Microsoft PowerPoint, VLOOKUP, Pivot tables, Communication skills, Problem solving, Strategic planning, Action plan formulation, Stakeholder management, Business improvement

Industry

Software Development

Description

Job Description: Company Overview: Rakuten Mobile entered the market as the fourth MNO (Mobile Network Operator) in Japan, a position that had not been approved for 13 years. The company began full-scale service in April 2020 with the goal of providing high-quality mobile communication services at reasonable prices. As of February 2025, Rakuten Mobile has surpassed 8.5 million subscribers and is experiencing rapid growth. The company officially began offering services to corporate clients in January 2023. Rakuten Mobile is a core business poised to drive the future growth of the Rakuten Group, and as such, is receiving significant investment, attracting considerable attention both domestically and internationally. Currently, sales activities are underway to acquire 10 million subscribers by the end of the year. (Subscriber Growth Milestones) ・5 million subscribers - August 2021 ・6 million subscribers - December 2023 ・7 million subscribers - June 2024 ・8 million subscribers - October 2024 ・8.5 million subscribers - February 2025 Department/Service Overview This organization provides mobile services and solutions to corporate clients. Through Rakuten Mobile and other Rakuten Group assets, the department acts as a partner to identify and resolve various challenges for corporate clients, empowering them through our services. Team Overview: Sales Planning & Management Department, Sales Planning Group, Promotion Team 1 As a horizontal organization within the Corporate Sales Department, we primarily manage progress against KPIs and analyze sales issues. Our mission is not only to manage progress but also to improve progress toward achieving KPIs by collecting, understanding, analyzing, and resolving sales issues, and formulating policies and strategies to achieve them. Position: Reason for Opening The organization is expanding, and there is an increasing need to improve operations in progress management and to plan and execute new strategies, so we are planning to increase the number of personnel. Job Description Mission To support sales by managing progress toward achieving KPIs and formulating policies and strategies to achieve them in order to achieve the goals of the Rakuten Mobile corporate sales organization. Key Roles We will promote the achievement of the goals of the Rakuten Mobile corporate sales organization through the following three axes: ・Information Gathering: Comprehensively understand trends and results (sales, operations, strategy, etc.) across the entire corporate business division, and appropriately select information related to achieving organizational goals (subscriber acquisition, profitability). ・Action Plan Formulation: Formulate concrete action plans based on information and show the path to achieving organizational goals. ・Action Execution and Promotion: Involve stakeholders, steadily implement action plans, and promote goal achievement. Specific Examples ・KPI design for subscriber and sales goals as Rakuten Mobile's corporate sales department ~ KPI penetration to the field ・Designing sales activity volume as a sub-KPI to achieve subscriber goals ~ Penetration to the field ・Planning and executing sales strategies and measures for subscriber acquisition through acquisition trends and on-site realities. ・Creating materials for high-level reports for presidents and executives. Work Environment: Team Size: 3 members Required Skills: Basic skills in Microsoft Excel and PowerPoint (VLOOKUP, pivot tables, etc.) Excellent communication skills and the ability to find solutions to problems from multiple perspectives Preferred Skills: Experience ・Experience in sales management/planning in corporate business ・Experience in effect verification and improvement in business Mindset ・Those who have a sense of ownership and can formulate hypotheses and put them into practice on their own. ・Those who can respond flexibly to changes and face difficult situations ・Those who can correctly understand the scope of impact on other organizations and society and engage in business with that responsibility Other Information: Work Location: Futakotamagawa Rise Office, Tokyo Temporary Assignment: None planned. Relocation: None planned. Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Responsibilities

The role involves managing progress against KPIs and analyzing sales issues to support the corporate sales organization. You will formulate action plans, design sales strategies, and create high-level reports for executives to drive subscriber acquisition.