Business Operation Support Specialist at Southeastern Integrated Care LLC

Pembroke, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fleet Management, Insurance Management, Data Analysis, Communication Skills, Organizational Skills, Microsoft Excel, Vehicle Maintenance, Regulatory Compliance, Vendor Collaboration, Problem Solving, Detail-Oriented, Multitasking, Risk Management, Supply Ordering, Automotive Technology, Claims Handling

Industry

Mental Health Care

Description

Summary: Detail-oriented and organized Supply Chain Specialist to oversee the day-to-day management of vehicle fleet. This role involves handling insurance-related tasks, coordinating maintenance activities, and ensuring accurate tracking of all vehicles. The ideal candidate will be proactive in managing claims, renewals, and fleet expansions while maintaining clear communication with internal teams and external partners. The Specialist also is responsible for ordering and maintaining office/facility supplies through approved ordering and delivery process. This position plays a critical role in minimizing downtime, reducing costs, and ensuring compliance with regulatory standards. Essential Duties and Responsibilities: * Insurance Management: Oversee all aspects of vehicle insurance, including processing claims, coordinating with insurance providers for accident reports and settlements, and managing renewals to ensure continuous coverage for the entire fleet. * Fleet Onboarding and Placement: Handle the integration of new vehicles into service, including registration, insurance setup, and initial inspections. Ensure all new assets are properly documented and deployed to appropriate locations. * Maintenance Coordination: Communicate regularly with the maintenance team to schedule repairs, preventive maintenance, and inspections. Track service histories and ensure vehicles meet safety and operational standards. * Vehicle Tracking and Reporting: Maintain comprehensive spreadsheets and databases for all vehicles, including details on locations, mileage, maintenance records, insurance status, and operational history. Generate reports on fleet performance, costs, and utilization for management review. * Compliance and Risk Management: Monitor fleet compliance with local, state, and federal regulations related to vehicle operation, insurance, and safety. Identify potential risks and recommend improvements to policies or procedures. * Vendor and Team Collaboration: Liaise with external vendors (e.g., insurers, repair shops) and internal teams to resolve issues efficiently. Provide updates on fleet status and support budgeting for maintenance and insurance expenses. * Data Analysis and Optimization: Analyze fleet data to identify trends, such as high-maintenance vehicles or frequent claims, and propose strategies to optimize fleet efficiency and reduce costs. * Facility Supply Ordering: Receive and order supplies needed for all locations of SEIC, Sagamore Services and SELC. Includes the delivery of supplies and coordination of ordering the supplies needed. * Other Duties: Assist with fleet audits, emergency response planning for vehicle incidents, and special projects as assigned. Supervisory Responsibilities: This position does not oversee staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: * High School Diploma or GED required. * Preferred bachelor’s degree in business administration, Logistics, Automotive Technology, Insurance or a related field preferred. Equivalent experience may be considered. * Experience: 2-5 years of experience in fleet management, vehicle maintenance, insurance administration, or a similar role. Experience with commercial vehicle fleets is a plus. Skills and Competencies: * Proficiency in Microsoft Excel (spreadsheet management, including formulas, pivot tables, and data visualization) and other fleet management software (e.g., Fleetio, Samsara, or similar). * Strong knowledge of vehicle insurance processes claims handling, and regulatory requirements. * Excellent communication skills for coordinating with maintenance teams, vendors, and stakeholders. * Detail-oriented with strong organizational and multitasking abilities. * Ability to analyze data and generate actionable insights. * Valid driver's license and a clean driving record. Preferred Certifications: Certified Fleet Manager (CFM) or similar credentials in insurance or automotive fields. Work Environment: Positive working relationships in the community are an important part of the environment, as you can expect to frequently work with law enforcement, other emergency departments and Clinicians/Supervisors. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Must be in good physical condition without any restriction in the ability to walk, run, stand, sit, or climb multiple flights of stairs; * Must be able to drive a vehicle for extended amounts of time without interruption (intervals up to 3-4 hours); * Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision. * Must demonstrate the ability to lift a minimum of 25 pounds.

Responsibilities

The Business Operation Support Specialist will manage the day-to-day operations of the vehicle fleet, including insurance management, maintenance coordination, and compliance monitoring. This role also involves ordering and maintaining office supplies and collaborating with internal and external teams.