Business Operations Analyst at Cisco - Mozambique

Ganjingzi District, Liaoning, China -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deal Management, Incident Management, Escalation Handling, Forecast Support, Strategic Engagement, Operational Continuity, Pre-sales Support, Post-booking Solutions, Revenue Growth, Business Operations

Industry

Software Development

Description

Meet the Team CGEM Sellers' Consortium fosters entrepreneurial excellence through strategic networking, advanced solution initiatives, and robust advocacy in the global marketplace. Your Impact This role is intended to support transactional activities for Sales and Systems Engineers by leveraging Cisco’s proprietary global processes. It includes comprehensive incident management and escalation handling for complex multinational scenarios, providing end-to-end support across operations. In addition, the initiative involves strategic engagement with sellers and partners to support business expansion and drive revenue growth. The expected outcome of this project is to enhance the productivity of Sellers and Systems Engineers by allowing them to focus more on strategic accounts, ultimately accelerating revenue generation. Qualifications: The position entails providing daily support and managing escalated issues to ensure seamless operational continuity Supplier will deliver the services by following repeatable steps: Deal management transactional work for sales and systems engineers by leveraging Cisco's proprietary global discount framework. incident management and escalation procedures for complex, multinational transactions, offering end-to-end pre-sales and post-booking solutions. Manage the initiative probably involves strategic engagement with sellers/partners to foster business expansion and drive revenue growth Provide forecast support to give RMs and sellers clear visibility into YTD progress against assigned targets, while coordinating with sellers on manual WPA/EA split alignment and execution. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

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Responsibilities

Support transactional activities for Sales and Systems Engineers using proprietary global processes and discount frameworks. Manage complex multinational incident escalations and provide forecast support to ensure visibility into target progress.