Business Operations Analyst at Global-e

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Analytical, Data Analysis, Reconciliations, Financial Reporting, Problem Solving, Detail Oriented, Communication, Excel, SQL

Industry

technology;Information and Internet

Description

We are looking for a bilingual, analytical, and hands-on Business Operations Analyst to join our growing team in Tokyo. This is a cross-functional role at the intersection of operations, data, payments, and client support. While the position sits within the Finance organization, it is not a traditional accounting role. You will work closely with global teams including company functions (customer service, ops, tech, payments, product, account management) as well as company clients. Preparation of complex sales/operational reports Perform client reconciliations Serving as financial point of contact for company clients Investigate and resolve daily operational and financial discrepancies Monitor and resolve daily financial queries Conduct meetings with clients including various training on company financial products/flows (long-term growth path) Requirements Fluent in both Japanese and English (business level required) Highly analytical and comfortable working with numbers and data B.A/ B.Sc- a must. In Statistics, Economics, Industrial Engineering, Information Systems or another quantitative field- an advantage Advanced Excel skills- a must Strong problem-solving skills Hands-on and detail-oriented Professional written and verbal communication skills Ability to influence, handle objections, and resolve client’s questions. The ability to meet deadlines and work under pressure A minimum of 3 years of experience Korean – a significant advantage Experience with SQL- an advantage Must be based in Japan. This is a full-time position, Monday to Friday, with hybrid working arrangements. The role will require you to be in the Tokyo office 3 days a week. Our standard working hours is 9am-6pm. Growth Opportunity This role offers long-term exposure to global clients and international business operations, with future opportunities to manage client communication and strategic processes Note: Please submit your resume in English. Unfortunately we are unable to support with visa sponsorships. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.

Responsibilities

The analyst will prepare complex sales/operational reports, perform client reconciliations, and serve as the financial point of contact for company clients. Responsibilities also include investigating and resolving daily operational and financial discrepancies and monitoring daily financial queries.