COMPANY SUMMARY

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need-to-achieve to join our team as we embark on the next chapter of our story.
Department Summary
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree (B.A.) from four-year college or university
• 1-3 years of experience; or equivalent combination of education and experience

SKILLS:

• Excellent verbal and written communication skills and the ability to communicate complex data clearly and concisely to executives
• Experience manipulating large datasets in a business environment required
• Experience translating data to actionable insights required
• Advanced knowledge of Microsoft Office or Google Suite, including high level formulas and linking of files
• Embrace the Adventure; Willing to take risks, try innovative approaches, being adaptable to change, and learn from failures
• Demonstrate Curiosity; Strong desire to learn and add value to all aspects of the Dish business
  Visa sponsorship not available for this role

KEY RESPONSIBILITIES:

• Develop recommendations for continuous improvement for field management, executives, and partners
• Assess business operations and analyze upstream changes’ impacts on operations
• Conduct data analysis to enhance efficiency, customer experience, and quality
• Solve problems and meet goals with critical thinking and innovative approaches
• Foster engagement and excitement around initiatives during presentations
• Provide reports and updates to executives and partners across sites
  This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.