COMPANY OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

JOB DESCRIPTION

The Business Operations Analyst is a key role to support the company’s fast-growing video business. In this role, you will be responsible for achieving supply chain results and ensuring customer experience.
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Responsibilities include:

• Act as a liaison between the Sales, Customer Order Management, Operations, Warehouse & Logistics teams to ensure all orders are shipped according to promise dates.
• Analyze daily order backlog and drive revenue to meet financial commitments.
• Coordinate with supply planning to ensure all delivery dates are provided and accurate.
• Attend operations meetings to identify supply which will impact customer orders and communicate timely information to sales.
• Lead continuous improvement projects to reduce order to cash cycle time.
• Drive process automation and digitization leveraging AI and advanced technology.

ADDITIONAL QUALIFIED SKILLS:

• Knowledge and experience using ERP systems, SAP and Oracle preferred
• Highly motivated with positive attitude
• Data analysis skills
• Proven results
• Excellent verbal and written communication skills
• Detail oriented and well organized
• Ability to multi-task and work confidently under pressure
  Target Base Salary Range: $58,500 - $85,200
  Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

BASIC REQUIREMENTS

• Minimum 2 years experience in an operations environment & Customer Service

TRAVEL REQUIREMENTS

Under 10%

• Act as a liaison between the Sales, Customer Order Management, Operations, Warehouse & Logistics teams to ensure all orders are shipped according to promise dates.
• Analyze daily order backlog and drive revenue to meet financial commitments.
• Coordinate with supply planning to ensure all delivery dates are provided and accurate.
• Attend operations meetings to identify supply which will impact customer orders and communicate timely information to sales.
• Lead continuous improvement projects to reduce order to cash cycle time.
• Drive process automation and digitization leveraging AI and advanced technology