You analyze and optimize cross-departmental business processes and identify bottlenecks , unclear responsibilities and potential for improvement .
Together with the teams involved , you will develop scalable target processes , define roles and handover points , and establish clear operational standards.
You will independently manage improvement and implementation projects – from problem analysis and requirements gathering to conception and prioritization , all the way to roll-out.
You help translate company priorities into concrete operational measures , responsibilities , and cross -functional working methods .
You will further develop our system landscape and be responsible for the selection , introduction and optimization of business tools, such as CRM, workflow, ticketing or document man
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