BECOME A PART OF OUR STORY.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Job Description

We are looking for a proactive and analytical Business Operations Analyst to join our Shared Operations team. In this role, you will work in the Shared Operations team to support critical projects and day-to-day activities across our inside sales, customer relationship, and supply chain functions.
You’ll help define and track KPIs, structure operational processes, and build insightful reporting, becoming a key contributor to the scaling and efficiency of our business.
Qualifications
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Support strategic and operational projects across Shared Operations, from design to implementation.

• Define, monitor, and report on KPIs for inside sales, customer relations, and supply chain operations.
• Conduct ad-hoc and structured analyses to identify opportunities for improvement and support decision-making.
• Structure and document operational processes and metrics to drive consistency and scalability.
• Build dashboards and reports to provide visibility into team performance and operational efficiency.
• Collaborate cross-functionally with teams such as Sales, Customer Support, Supply Chain, and Finance.
• Contribute to continuous improvement initiatives to enhance service quality and operational performance.

Additional Information