Job Title: Business Operations and Account Manager - Lighting Industry
Location: Montreal, Quebec
Job Type: Full-Time

ABOUT US:

Energy Network Services (ENS) is a national, well-known and respected Application Engineering Management Company. We lead in the provision of innovative and cost-effective lighting and lighting controls services for improving energy performance for commercial, industrial, and institutional facilities in the private and public sectors. Our expertise extends to all stages of an energy management project, planning, implementation, financing, and monitoring. ENS also provides solutions beyond building lighting and controls. These include, Smart City Solutions and EV Charger Deployments.
We are a leading provider of innovative lighting solutions, dedicated to enhancing spaces with high-quality, energy-efficient, and aesthetically appealing lighting products. Our company thrives on excellence, sustainability, and customer satisfaction.
We are looking for a dynamic Business Operations and Account Manager to oversee key accounts and streamline operations in Quebec.

JOB SUMMARY:

The Business Accounts and Operations Manager will be responsible for managing client relationships, driving sales growth, and optimizing operational processes within Quebec. This role requires a strategic thinker with strong leadership skills and an in-depth understanding of the lighting industry.

QUALIFICATIONS & SKILLS:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years of experience in account management, operations, or business development, preferably in the lighting or related industry.
• Strong understanding of the Quebec market and business landscape.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to analyze data, forecast trends, and make strategic decisions.
• Proficiency in Microsoft Office Suite.
• Bilingual (French and English) is an asset.
• Willingness to travel within Quebec as needed.

QUALIFICATIONS ET COMPÉTENCES :

• Diplôme universitaire en administration des affaires, gestion des opérations ou dans un domaine connexe.
• Minimum de 3 ans d’expérience en gestion de comptes, opérations ou développement des affaires, de préférence dans l’industrie de l’éclairage ou un secteur connexe.
• Bonne connaissance du marché québécois et du paysage commercial.
• Excellentes compétences en communication, négociation et résolution de problèmes.
• Capacité à analyser des données, prévoir les tendances et prendre des décisions stratégiques.
• Maîtrise de la suite Microsoft Office.
• Bilinguisme (français et anglais) un atout.
• Disponibilité pour des déplacements au Québec, selon les besoins.

• Account Management: Develop and maintain relationships with key clients, distributors, and partners to ensure customer satisfaction and retention.
• Sales & Business Development: Identify new business opportunities, execute sales strategies, and meet revenue targets.
• Operations Oversight: Streamline logistics, supply chain, and inventory management to ensure efficient order fulfillment.
• Financial Planning: Manage budgets, monitor expenses, and analyze sales data to drive profitability.
• Compliance & Regulations: Ensure adherence to local and industry-specific regulations, safety standards, and sustainability initiatives.
• Team Coordination: Collaborate with sales, marketing, and operations teams to align business goals and optimize performance.
• Customer Support: Address client concerns, resolve issues, and improve service efficiency to enhance customer experience.