Responsibilities

• Set up elasticStage's operating model end-to-end in a future-back, AI-native way, designing for how the company should run at 10x scale and building the processes, tools and infrastructure to get there
• Design, launch and run the company-wide OKR system (tools, processes, data infrastructure, ceremonies), targeting a Q3 2026 launch, then iterate. Make it scalable and AI-native so anyone in the company can set, review and update OKRs progress efficiently through AI tooling, with metrics flowing automatically from the data layer
• Own the leadership operating cadence: weekly leadership meeting, monthly business reviews, quarterly and annual planning, post-mortems and decision logs. Embed AI into the cadence itself for pre-read generation, action tracking and decision making
• Define and maintain the KPI and financial tracking framework that sits alongside OKRs (unit economics, cohort metrics, business performance indicators). Build and maintain the dashboards and metrics packs which the whole organisation runs on and own the data so everyone has trustworthy numbers accessible in natural language, with the right guardrails for sensitive data
• Own internal communications: all-hands content, leadership announcements, company narrative, change comms
• Build the internal knowledge base across strategy and operations so everyone in the company always has equal and update context on direction and progress
• Own board preparation (deck, pre-reads, minutes, follow-ups) and investor updates. Support with fundraising process end-to-end: pipeline tracking, data room, diligence coordination, model defence and metrics deep-dives
• Support our internal objectives around AI-native workflows, potentially running a few AI enablement projects across the business, helping teams like People & Talent, Finance, Customer Support and Operations automate key tasks.
• Take on cross-functional strategic projects without a natural owner as they come up: org design, partnerships, market analysis.
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