Business Operations Coordinator at Pavago

, , Belize -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Management, Billing and Invoicing, Scheduling, Microsoft Excel, Data Management, Client Communication, Administrative Workflow, Workforce Coordination, Reporting, Accounts Receivable, Microsoft Teams, Operational Execution

Industry

Staffing and Recruiting

Description

Business Operations Coordinator (CRM, Billing, Scheduling, Excel) – Remote | EST Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Business Operations Coordinator to manage the day-to-day operational execution of the business across: CRM management Billing and invoicing Scheduling and workforce coordination Client communication Administrative workflows This is a highly execution-focused role — not a strategy or leadership position. Your responsibility is to ensure: Data stays accurate Invoices are processed correctly Schedules stay organized Client follow-ups never get missed Operations run smoothly day-to-day If you thrive in: Structured environments Detail-heavy operational work Systems and process management This role is a strong fit. What You’ll OwnCore Operations Execution Maintain daily operational workflows across the business Support leadership with execution-heavy operational tasks Identify inefficiencies or process gaps proactively Ensure operational consistency and follow-through CRM & Data Management (Critical) Maintain clean and accurate CRM records Manage operational data across: Excel / Google Sheets OneDrive CompanyCam CRM systems Ensure consistency across systems to prevent: Billing issues Reporting errors Operational gaps Maintain organized digital records and documentation Invoicing & Billing Coordination Process invoices accurately and on time Track outstanding balances and payment follow-ups Maintain organized accounts receivable records Coordinate with accounting on reconciliations and documentation Ensure billing aligns correctly with completed work Crew Scheduling & Job Tracking Monitor schedules and operational workflows using: Aspire Azuga Identify: Scheduling conflicts Time discrepancies Job delays Ensure accurate time tracking for: Payroll processing Job costing Help maintain operational efficiency across active jobs Lead & Client Coordination Manage inbound client inquiries and communication Maintain updated CRM pipelines with zero stale records Track follow-ups and ensure timely responses Support client coordination and operational communication Reporting, Documentation & Research Prepare: Reports Proposals RFP responses Conduct: Vendor research Pricing comparisons Contract and operational research Maintain structured, organized documentation systems Administrative & Communication Support Help manage: Executive email communication Microsoft Teams workflows Scheduling coordination Respond to routine operational communication Escalate urgent matters quickly and accurately Keep communication organized and actionable What Success Looks Like CRM and operational systems remain clean and accurate Invoices are processed correctly and on time Schedules stay organized without operational conflicts Client follow-ups never get missed Leadership has confidence in operational execution and reliability What Makes You a Strong Fit Extremely detail-oriented and organized Comfortable in structured, systems-driven environments Proactive and ownership-focused Able to manage multiple workflows simultaneously Strong operational follow-through and accountability Calm and organized under pressure Requirements (Must-Have)Experience Experience in: Operations coordination Administrative support Billing or invoicing Scheduling or workflow coordination Core Skills Strong proficiency in: Microsoft Excel Outlook Word Teams OneDrive CRM experience (Aspire experience is a plus) Strong written communication skills Ability to maintain high operational accuracy Comfortable working independently in remote environments Nice to Have Experience with: Aspire Azuga Background in: Construction Landscaping Field service businesses Operations-heavy environments Experience with: Payroll coordination Job costing Accounts receivable follow-ups What a Typical Day Looks Like Update CRM and operational records Process invoices and monitor payments Review schedules and job progress Respond to client communication and follow-ups Support leadership with operational coordination Prepare reports and maintain documentation Identify and resolve operational inconsistencies In short: You help keep the business organized, operationally efficient, and running accurately day-to-day. Key Metrics (KPIs) CRM and operational data accuracy Error-free invoicing and billing Scheduling accuracy and clean time tracking Zero missed client follow-ups Proactive operational issue identification Leadership confidence in operational reliability Operational Environment (Important) This role is: Execution-heavy Systems-driven Detail-critical You will have: Clear workflows Defined expectations Direct access to leadership You are responsible for: Accuracy Consistency Follow-through Operational reliability Why This Role Stands Out High operational ownership Direct impact on daily business performance Clear expectations and structure Opportunity to grow into: Operations Manager Executive Operations Chief of Staff-style responsibilities Fully remote environment with long-term growth potential Interview Process Initial Screening Call Operations / Systems-Focused Interview Practical Workflow or Scenario Task Final Interview Internal Review & Offer Apply Now If you: Are highly organized and systems-oriented Care deeply about accuracy and follow-through Can manage multiple moving parts without dropping details Enjoy operational execution and process coordination This is a strong opportunity to step into a high-impact operations role.

Responsibilities

Manage day-to-day operational execution including CRM maintenance, billing, and crew scheduling. Ensure data accuracy and timely client follow-ups to maintain smooth business operations.