Business Operations (CRM) Associate . at GalaxEye Space
, karnataka, India -
Full Time


Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

CRM Management, Lead Tracking, Reporting, Process Improvement, Salesforce Administration, Workflow Automation, Data Integrity, Customization, Collaboration, Training, Analytical Skills, Communication Skills, Interpersonal Skills, Attention To Detail, Multitasking

Industry

Defense and Space Manufacturing

Description
We are seeking a dynamic and detail-oriented Business Operations Associate to support our business development and sales teams. This role is crucial in ensuring seamless operational execution across CRM management, lead tracking, reporting, and process improvement initiatives. The ideal candidate is proactive, analytical, and thrives in a fast-paced, cross-functional environment. Key Responsibilities Manage and maintain the company’s CRM system to ensure data integrity, accuracy, and security. Customize and configure CRM workflows, fields, and automation; develop scripts or code for deeper customizations when required. Collaborate with sales, marketing, and customer success teams to streamline lead management, pipeline tracking, and reporting. Train team members on CRM best practices and ensure consistent adoption across departments. Create, analyze, and present reports and dashboards to monitor performance and support decision-making. Identify and implement process improvements to enhance operational efficiency. Manage integrations between CRM and other business tools (e.g., marketing automation, analytics platforms). Requirements MBA from a recognized institution. 1–2 years of experience in Salesforce administration, workflow automation, and Salesforce development (preferred). Proficiency in Salesforce (preferred), or experience with HubSpot/Zoho CRM. Strong command of MS Excel or Google Sheets. Excellent organizational, analytical, and multitasking skills. Strong communication and interpersonal abilities. High attention to detail and ability to manage multiple priorities under tight deadlines. Benefits Competitive compensation Health insurance Flexible working hours Opportunity to work on cutting-edge space technology Inclusive and innovative work culture
Responsibilities
The Business Operations Associate will manage and maintain the company’s CRM system, ensuring data integrity and accuracy. They will also collaborate with various teams to streamline lead management and implement process improvements.
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