Business Operations Manager at Allium

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Operations, Pricing Models, Data Analysis, Commercial Operations, Contract Management, Revenue Strategy, Customer Segmentation, Compliance, Dashboards, Reporting, Strategic Projects, Analytical Thinking, Communication, Problem Solving, Spreadsheet Fluency, System Fluency

Industry

Data Infrastructure and Analytics

Description

Allium makes blockchain data accurate, simple and fast Blockchain data is hard, messy, and chaotic When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like “Who are the biggest Ethereum token holders over time?” requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query. Accessing data is hard because blockchains are optimized for Writes and not Reads Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale. Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation To quote Tim Roughgarden, Columbia Professor, “Blockchains are (virtual) computers, not databases.” They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs. Allium abstracts the complexity with a simple way to query blockchain data Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we’ve archived across 100+ blockchains is in the petabytes and growing exponentially. Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry’s most exciting trends: About our customers We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds. The Role We’re looking for a Business Operations Manager to help scale Allium’s commercial engine - driving clarity and structure across pricing, revenue strategy, and contract operations. You’ll partner directly with leadership across Finance, Sales, and Product to bring analytical rigor and operational excellence to how we price, package, and deliver Allium’s data products. You should be energized by messy problems, able to translate business context into systems and frameworks, and have the judgment to navigate both commercial and legal nuance (e.g. redistribution rights, data licensing, and usage-based pricing). What You’ll Do Pricing & Monetization Build, test, and refine pricing models for Allium’s APIs, data shares, and enterprise contracts - balancing revenue growth, customer value, and scalability Analyze usage data and customer segmentation to inform pricing tiers and packaging decisions Partner with Product and Sales to operationalize pricing changes across quote-to-cash systems Commercial Operations Review and standardize commercial terms in customer agreements (data usage rights, redistribution rights, SLAs, renewals, etc.) Drive consistency and compliance across deal structures - ensuring all signed contracts translate cleanly into billing and revenue workflows Own dashboards and reporting around ARR, renewals, and discounting trends to guide GTM decisions Manage tasks and processes required to sustain & grow enterprise relationships (e.g. SOC compliance, compliance reviews by customers, third-party onboarding & contracting, intercompany management) Strategic Projects Partner with leadership to model new revenue lines, self-serve motions, and usage-based pricing experiments Build scalable processes around pricing approvals, MSA/DPA alignment, and legal-finance handoffs Be the connective tissue between sales execution and financial integrity - ensuring decisions ladder up to Allium’s business goals About you 4-7 years of experience in BizOps, Strategy, or Finance - ideally with exposure to pricing, deal desk, or commercial operations Prior experience at a data platform, infrastructure, or analytics company is a strong plus Familiarity with data licensing or redistribution rights (bonus if you’ve worked with SaaS, API, or enterprise data contracts). Comfortable working in ambiguity and iterating quickly - you bias for progress over perfection Analytical, structured thinker with strong spreadsheet and system fluency (Salesforce, Excel/Sheets, and/or SQL) Excellent communicator who can distill complex issues into clear business recommendations Embodies Allium’s values - Extreme Ownership, High Agency, and Strong Opinions (Loosely Held) Don't take our word for it, what our customers say about us (https://www.allium.so/blog#love) What some ~cool people have to say about us: Mario Gabriele from The Generalist's Future 50 Startup List: https://www.allium.so/post/allium-named-awardee-of-the-generalists-inaugural-future-50-startups Tomasz Tungus from Theory Ventures: https://tomtunguz.com/allium/ Bucky Moore from Kleiner Perkins: https://www.kleinerperkins.com/perspectives/allium-series-a/ Ok.. now for some tough love, here are the values we strive for at Allium: Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don’t know it, learn it. If you can’t learn it, find someone or a product that does it. If you can’t find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness. High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you’re looking for a superpower, you can’t go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It’s one thing to say We need to do XYZ this better & it’s another thing to build an MVP and say “This is the way we should do things”. The proof of work and momentum goes a long way. Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time. Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals About the team We invite people of all backgrounds (https://www.allium.so/about). We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic. Administrative Benefits Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia All applicants have to answer this pop quiz: "What is an Allium? What is your favorite Allium?". Bonus points for the right pronunciation.

Responsibilities

The Business Operations Manager will drive clarity and structure across pricing, revenue strategy, and contract operations. This role involves partnering with leadership across Finance, Sales, and Product to enhance operational excellence in delivering Allium’s data products.