THE ROLE

We are currently looking for an enthusiastic, people focused Business Operations Manager (BOM) for Western Australia. This role directly reports to the General Manager of Operations (SA/WA/NT) and is designed to provide leadership and guidance as you oversee the management of a group of facilities to achieve or exceed agreed results. The role will require you to be multi-venue based and will have a mix of travel requirements across Western Australia.
In this essential leadership role, you’ll drive financial and strategic operational plans, maintain high-value relationships with internal and external stakeholder, and identify growth opportunities. This role calls for a highly motivated professional with strong leadership skills, a passion for sport and recreation sector, ability to drive performance through people and a demonstrated history of achieving financial and operational success.

KEY RESPONSIBILITIES

• People: Lead and develop a high-performing team, fostering a culture of collaboration and innovation.
• Commercial Outcomes; drive a culture of accountability within your team to deliver budgets, ensuring efficiency and business plans to meet revenue and participation targets.
• Community & Contract Deliverables; oversee daily operations, ensuring efficiency, compliance, and excellent guest experiences.
• Business Development/Growth; build strong relationships with partners and stakeholders and execute contract retention plans