Business Operations Order Management – Sales Graduate at Bosch Group

Denham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Customer Experience, KPI Support, Training, Customer Requirements Management, Escalation Handling, Data Maintenance, SAP, Process Improvement, Efficiency Improvement, KPI Monitoring, Data Mining, Celonis, Continuous Improvement, Process Gap Analysis, Auditing

Industry

Software Development

Description

Company Description Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. Job Description To work as part of the 2nd level Business Operations Order Management team. To provide support for our 1st level teams. To be responsible for ensuring we offer an excellent customer experience Support of the UCC & ScriptHub to achieve their KPI’S To provide training to UCC & ScriptHub when required Collaborating closely with key PT customers to ensure their specific requirements are effectively managed and delivered within the required timeframe. Handling escalations from PT Customers Maintenance of customer data in SAP Working with customers to improve processes and efficiency Monitoring customer KPI reports and executing follow-up actions to support ongoing development Data mining in Celonis and subsequent follow-up actions to foster continuous improvement Attendance at customer meetings and visits off site To review all 'changed' orders using Approval Framework Collaborate closely with auditors by examining sample documents, identifying process gaps, and proactively enhancing processes in accordance with Central Directives. Qualifications Relevant University Degree Essential: Prior experience in customer service and process improvement environments Previous experience in Data Mining Additional Information The start date for this role is 1st September 2026. You must be able to attend the Denham office 2 days per week. This is a 23-month graduate program beginning in September 2026.This position is open to university graduates who have recently graduated from a university degree. You must have the right to live and work in the UK when you start your graduate position and for the full duration of your position. Closing date for applications: Friday 10th April 2026 Legal Entity: Robert Bosch Ltd.

Responsibilities

The role involves supporting 1st level teams within the 2nd level Business Operations Order Management team to ensure an excellent customer experience. Key duties include supporting UCC & ScriptHub KPIs, handling customer escalations, maintaining customer data in SAP, and driving process improvements through data mining.