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Job Description
The Business Operations Specialist provides team support and coordinates business activities across the Operational Excellence function. Working closely with the EGM Operational Excellence and Leadership Team, this role proactively supports with operational activities including the monitoring and reporting on progress against strategic plan, budget, operational performance and engagement. We are seeking someone with excellent time management and communication skills to support a dynamic and fast paced team.

Typically, in this role you will:

• Act as the primary coordinator on behalf of the Operational Excellence Leadership Team (OpEx LT)
• Facilitate and support team-wide events, including All In sessions and the well-being events calendar
• Work closely with the EGM and LT to monitor and report on progress against the portfolio plan, divisional business plans, budget, customer satisfaction, and engagement
• Contribute to the successful delivery of projects in alignment with the portfolio roadmap
• Assist with recurring business processes such as budget planning, KPI monitoring, and portfolio planning preparation
• Manage Op Ex calendar of events to facilitate transparency of key activities and priorities across the portfolio
• Work with EGM and LT to proactively coordinate, engage key stakeholders and prepare management reports and papers including Board, COO and Executive Committee papers
• Provide general administration support to the EGM and LT including diary, meeting, travel and expense management as needed.

Qualifications

To be successful in this role, you will need:

• Excellent organisation and time management skills
• Stakeholder engagement skills to support multiple leaders
• Strong interpersonal skills and excellent oral and written communication skills.
• Advanced Excel skills with the ability to provide reporting for the function
• Demonstrated ability to balance competing priorities, strong problem solving and decision-making skills
• Attention to detail
• Ability to create presentations on PowerPoint and basic reporting skills
• Experience in a team/project coordinator role, business manager or EA role would be valued but not essential

Typically, in this role you will:

• Act as the primary coordinator on behalf of the Operational Excellence Leadership Team (OpEx LT)
• Facilitate and support team-wide events, including All In sessions and the well-being events calendar
• Work closely with the EGM and LT to monitor and report on progress against the portfolio plan, divisional business plans, budget, customer satisfaction, and engagement
• Contribute to the successful delivery of projects in alignment with the portfolio roadmap
• Assist with recurring business processes such as budget planning, KPI monitoring, and portfolio planning preparation
• Manage Op Ex calendar of events to facilitate transparency of key activities and priorities across the portfolio
• Work with EGM and LT to proactively coordinate, engage key stakeholders and prepare management reports and papers including Board, COO and Executive Committee papers
• Provide general administration support to the EGM and LT including diary, meeting, travel and expense management as needed

To be successful in this role, you will need:

• Excellent organisation and time management skills
• Stakeholder engagement skills to support multiple leaders
• Strong interpersonal skills and excellent oral and written communication skills.
• Advanced Excel skills with the ability to provide reporting for the function
• Demonstrated ability to balance competing priorities, strong problem solving and decision-making skills
• Attention to detail
• Ability to create presentations on PowerPoint and basic reporting skills
• Experience in a team/project coordinator role, business manager or EA role would be valued but not essentia