ABOUT US

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

DESCRIPTION:

The Business Applications Senior Lead is a critical, hands-on leadership role responsible for optimizing and advancing business-critical applications and systems across the organization. Acting as a bridge between IT and business functions, this role focuses on aligning digital solutions with strategic business needs, driving system efficiencies, and delivering high-value process improvements. The Senior Lead partners closely with cross-functional teams to enhance application performance, improve user experience, support data-driven decision-making, and ensure operational excellence across platforms such as ERP, CRM, and shop floor systems.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• 8–10 years of experience in business applications, IT systems analysis, or enterprise solutions delivery.
• Proven track record of delivering process improvement and technology enablement projects in manufacturing, operations, or customer experience.
• Experience with ERP systems (e.g., Oracle EBS), CRM tools (e.g., Salesforce), and analytics platforms (e.g., Power BI, Snowflake).
• Authorization to work in the United States without sponsorship now or in the future.

CORE SKILLS & COMPETENCIES

• Enterprise Systems Expertise : Deep understanding of ERP (e.g., Oracle EBS), CRM (e.g., Salesforce), MES, and business-critical cloud applications.
• Business Process Mapping : Proficiency in analyzing, documenting, and optimizing business processes using BPMN or similar methodologies.
• Project Management : Skilled in managing full project lifecycles using methodologies like Agile, Scrum, SAFe, or PMP standards.
• Process Improvement : Strong knowledge of Lean, Six Sigma, or Kaizen principles to identify waste and drive operational efficiency.
• Change Management : Expertise in facilitating user adoption, training, and stakeholder engagement in transformation initiatives.
• Data Analytics & Reporting : Familiarity with tools like Power BI, Snowflake, or Tableau for building dashboards and supporting data-driven decisions.
• Integration & Automation : Experience working with middleware, APIs, and RPA tools to integrate and automate business applications.
• Technical Communication : Ability to translate technical information to non-technical audiences and vice versa.
• User Experience Focus : Advocates for intuitive, streamlined, and user-centric application design.
• Vendor Management : Skilled at coordinating with external vendors, consultants, and service providers.
• Documentation & SOP Development : Capable of creating clear, comprehensive documentation and training materials.