Business Partner, Tech & Data at November Five

Mostar, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tech Support, Hardware Management, Tooling Management, Workflow Automation, Spend Control, Operational Insights, Subscription Management, Data Cleanup, Dashboarding, Process Improvement, Pragmatism, Detail-Oriented, Proactivity, Data Fundamentals, English Fluency

Industry

Software Development

Description

About us We’re November Five. We’re makers. Doers, designers, strategists. Different backgrounds, one mindset. We say what we mean and do what we say. Passion walks in the door; expertise evolves over time. Feedback is direct. We’re hard on the work but soft on the people behind it. As craftsmen and women across our core capabilities, our passion transcends our expertise, and the roles we assume are fluid. United in our drive to defy limits and move beyond, we collaborate deeply, always on the lookout for more allies. About the job As Business Partner, Tech & Data, you keep our internal operations running smoothly — across hardware, internal tooling, workflows/automation, spend control, and operational insights. You’ll own the critical stuff: getting people set up fast, keeping tools clean and compliant, preventing “spend chaos”, automating what shouldn’t be manual, and turning messy ops data into dashboards people trust. This is not a “be the expert in everything” role. It’s for someone with a deep sense for tech who loves supporting colleagues and brings structure, consistency, and a pragmatic “controller” mindset. You report to the Head of Company Operations. Your main internal clients are all colleagues, HR/People, Finance/Ops, leads, and leadership. What you’ll do Internal hardware (end-user IT) Own tech onboarding: set people up for day 1 (device readiness, setup hygiene, practical guidance). Run inventory management end-to-end Troubleshoot device issues pragmatically and fast (and coordinate with vendors when needed). Internal tooling & operations enablement Own subscription management. Manage seat management and access hygiene across tools. Own onboard/offboard flows across tooling. Drive knowledge base documentation that stays useful: short, searchable, and up-to-date. Support payment processing and budget management & controlling for internal tooling and operational spend. Tooling, templates & workflow automation Own and evolve internal tooling, templates, and workflows. Build workflow automation that reduces manual work, prevents errors, and scales how we operate. BI / Data ops for internal operations Handle data extraction and data cleanup (the full ETL pipeline) for operational data. Build and maintain dashboards / reporting that support company operations and decision making. Deliver ad-hoc analyses when needed. Keep reading if you… You have a deep sense for tech and pick up new systems fast. You genuinely enjoy supporting others and making people more effective. You love structure and consistency and naturally bring order to messy situations. You have a controller mindset and care about process, access, and spent hygiene. You’re detail-oriented and pragmatic — you simplify and standardize instead of overcomplicating. You’re hands-on and proactive, while always thinking in scalable processes. You enjoy automation and improving workflows (no need to be an engineer — curiosity matters). You have solid data fundamentals and can turn messy inputs into decision-ready insights. You care about quality and don’t let “internal” become an excuse for chaos. You’re comfortable working hybrid and collaborating closely with the Antwerp HQ. You communicate fluently in English. You can travel occasionally to Antwerp for onboarding and team time. Speak English fluently. Why November Five? Because the work matters. And so do our people. Ship real products for brands like Coca-Cola, Le Pain Quotidien & Telenet. Work in a high-standard, fast-paced, no-BS team. Launch work that actually lands — no endless cycles, just real impact. Enjoy a competitive salary, a MacBook, and 32 days of paid holidays. Get occasional fully paid travel to Antwerp for team time and key company events. Enjoy hybrid work.

Responsibilities

This role involves owning internal operations across hardware, internal tooling, workflow automation, and spend control, ensuring smooth setup for colleagues and preventing operational chaos. Key tasks include managing tech onboarding, inventory, subscription hygiene, and building operational dashboards from raw data.