Job ID: 22460
Location: New York, US
Area of interest: Transaction Banking
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 13 Mar 2025

JOB SUMMARY

This role will report directly to the Head of Business Management, Transaction Banking, and matrix to the dual-hat role of Head of TB Americas and Cash Product.
This role will provide representation for the Head of TB Americas & Cash in collectively achieving Transaction Banking goals, and will support delivery of regional business performance, drive the TB Americas people agenda (working closely with the other TB business managers) and ensure delivery against strategy & support resolution of critical business issues.
The role holder will have a big picture mindset, strong problem-solving skills, and ability to challenge ideas and develop solutions. The role holder will also be familiar with TB clients and industry events. The role is inherently varied and reflects the changing demands and responsibilities of the Head of TB Americas & Cash Product, therefore the role holder must be adaptable and able to manage across priorities.

SKILLS AND EXPERIENCE

• Experience in Transaction Banking
• Global Mindset
• Familiar with industry events and awards
• Knowledge of TB Clients
• Analytical Skills
• Strategic Mindset
• Organisational Skills
• Stakeholder Management

QUALIFICATIONS

• Education - University degree (minimum)
• Languages - Fluency in English

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Representation for Head of TB Americas & Cash

• Act as a key point of contact for the Head of TB Americas & Cash, facilitating engagement, communication, challenge, and alignment.
• Support the Head of TB Americas & Cash in understanding and overseeing the various initiatives and activities underway across the region and global market management, challenging outputs where required, and keeping them abreast of updates.
• Provide decision facilitation for the Head of TB Americas & Cash, and whilst reconciling business challenges in a timely manner.
• Ensure accuracy of all materials produced for the attention of the Head of TB Americas & Cash providing review, challenge and follow-up.
• Create an environment which rewards forward planning, prioritisation, and deadline management in the Americas.
• Work closely with the Executive Assistant for the Head of TB Americas & Cash to ensure effective use of time.
• Work on everyday action items that supports the effectiveness of Head of TB Americas & Cash and delivery of thought leadership.
• Lead on the development of frameworks to drive TB client event agendas consistently across markets.
• Support the business agenda for global events catered for TB client segments, to include roundtables, training academies, etc. Partnering with Marketing Teams for delivery.
• Coordinate the TB external awards programme across stakeholders (Sales, Marketing, Communication, Product, Implementation, Service, Coverage, Compliance, Operations, etc).
• Support the coordination and delivery of market research and client feedback surveys, working with internal and external research partners, providing analysis and recommendations for TB opportunities.

Day-to-Day Tasks

TB Americas Business – BPM Responsibilities

• Deliver against key priorities for the Transaction Banking business in Americas, ensuring alignment with key stakeholders across CIB, and helping bring the “voice” of the footprint region to the global TBMT.
• Responsible for preparations for all MT meetings and committees, ensuring materials highlight key matters and enable decisions.
• Support the collective delivery of the pan-TB agenda across all business lines – Cash, Trade, Sales, Implementation, revenue and cost targets, people initiatives, and overall strategic goals.
• Support and drive overall cohesion across the TB businesses, underpinning all activity with a “OneTB” mentality.
• Support budgeting, HC planning and delivery against financial and capital commitments throughout the financial year. This will include data analysis and presenting detailed recommendations and scenario planning.
• Review MIS from Finance teams and make recommendations to manage business cost and performance accordingly.
• Develop and track key measures of performance and success, to drive continuous improvement and alignment to corporate plan in EA.
• Coordinate and support business engagements with other teams / partners across TB, CIB and WRB.
• As a member of the BPM team within Transaction Banking, partner with other BPMs to share ideas and best practices for delivering against common goals.

TB Americas People Agenda

• Lead the design and delivery of relevant Management Team meetings, ensuring effective meeting agendas and facilitation.
• Handle sensitive information, ensuring effective response and resolution.
• Coordinate specific people plan projects/ initiatives for TB teams in Americas, in partnership with the Head of Business Management for TB and the TB HR Business Partner.
• Support the delivery of MIS to meet the needs of the business, across talent management, year-end processes, learning/development plans, staff surveys, etc.