Key Responsibilities for the Business Process Analyst

• Translate operational pain points into clearly scoped AI use cases with defined outcomes
• Produce high-quality artefacts including process narratives and functional and non-functional requirements
• Ensure solutions are designed for scalability, maintainability and clear ownership once live
• Prepare governance packs and support proportionate assurance for AI change
• Maintain traceability of use cases, benefits and risks through the AI register
• Define and track measurable benefits ensuring automation delivers real and sustained value

Key Experience for the Business Process Analyst

• A background in as either a Business Analyst / Process Analyst on similar
• Worked closely with Business operations teams such as customer service, payment teams or financial crime
• Has worked on AI enablement and process improvement projects
• Experience with AI-enabled initiatives and use case definition
• Excellent stakeholder management skills and ability to communicate complex topics clearly
• Please apply as directed!