Business Process Analyst at Bestol

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Typing Speed, Ability to Follow Instructions, Willingness to Work in 24x7 Environment, Self-Motivated, Interpersonal Skills, Innovative, Attention to Detail, Data Accuracy, Organized, Deadline Driven

Industry

IT Services and IT Consulting

Description

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com. Job Description Mandatory Skills: Excellent communication skills in English (both spoken and written) Typing speed - minimum 35 wpm with 100% accuracy Ability to follow instructions as directed Willingness to work in 24 x 7 work environment 1 - 2 years experience in healthcare domain Desired Skills: Self-motivated with excellent interpersonal skills Innovative and self-starter Ability to work with minimum supervision Demonstrated ability to work in a fast paced environment Ability to respond to common inquiries or requests from customers Must be well organized and driven to meet deadlines Job Description: Follow clearly defined business processes and workflows as instructed by the client or internal teams. Execute day-to-day tasks as per predefined workflows and standard operating procedures (SOPs). Perform assigned tasks within the specified turnaround time and without errors. Ensure data accuracy, completeness, and consistency in all work outputs. Maintain high accuracy and attention to detail in all assigned activities (e.g., data processing, transaction management, documentation review). Update trackers or logs regularly and accurately to reflect work completed. Adhere to SLA timelines and ensure compliance with organizational and client-specific standards and policies. Meet or exceed daily/weekly productivity and quality targets. Communicate with team leads or supervisors regarding task status, clarifications, or issues. Report issues, delays, or discrepancies in a timely manner. Participate in team meetings and basic training sessions as required. Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday) Additional Information All your information will be kept confidential according to EEO guidelines.

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Responsibilities

The Business Process Analyst will follow defined business processes and workflows, executing day-to-day tasks as per standard operating procedures. They are responsible for ensuring data accuracy and maintaining productivity and quality targets.