MINIMUM QUALIFICATIONS

• Requires a Bachelor’s degree (or foreign degree equivalency) in Business Administration, Business Management, Supply Chain Management, Engineering Management or related field and 1 year of work experience in the job offered or in a related occupation.
• Requires 1 year of experience in each of the following skills:
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• Experience with project management, consulting experience, data analysis, technical systems, or customer operations

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• Experience communicating with a variety of audiences, including engineering and technical teams

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• Managing and prioritizing projects end-to-end across various stakeholders and functions

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• Deliver projects involving quantitative analysis, industry research, and strategy development

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• Work directly with global cross-functional teams to implement next-generation community experiences through process, policy, and product improvements

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• Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations and

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• Lead investigations and resolve issues.
  
  For those who live in or expect to work from California if hired for this position.

• Utilize specialized Knowledge of Meta’s internal quality systems (such as HFPM and LAM) to conduct root cause analyses in the Child Safety domain to support the child safety space.
• Conduct analyses to improve Meta’s policies in partnership with Core Policy team.
• Improve policies based on analyses that take into account feedback from sites and quality teams that the Beneficiary has worked with previously.
• Conduct analyses to improve Meta’s operational guidelines in partnership with Core Policy team.
• Improve operational guidelines based on analyses that take into account feedback from sites and quality teams that the Beneficiary has worked with previously.
• Leverage Centra an internal investigation tool to look at any content that has been incorrectly missed by reviewers.
• Utilize MMS (multimedia match service) to identify content to add to Meta’s PhotoDNA banks that allow for content to be automatically taken down upon reuploads.
• Review content in SRT to train and educate human reviewers on how to action per Meta’s policies and guidelines.
• Investigate tasks with potential false positives, high risk escalations to ensure proper enforcement for sensitive cases.
• Identify trends from around the world, specifically Bangladesh and other Asian markets to ensure Meta’s protocols will capture inappropriate content.
• Translate unique examples of violating content in Bangladeshi that will allow for greater enforcement in this sensitive region.
• Analyze trends and identify new areas of research opportunities.
• Communicate clear and consistent updates with reviewer sites around the globe.
• Leverage internal tooling and processes to share updates appropriately and through the right channels.
• Request appropriate quality team investigations and support when metrics dip below guardrails.