ABOUT MJOLNIR SECURITY

Mjolnir Security is a Canadian cybersecurity firm headquartered in Toronto, with a reputation for excellence in Digital Forensics, Incident Response (DFIR), Threat Intelligence, and Managed Security Services. With over 500 DFIR engagements completed, we help clients across public and private sectors navigate complex cyber threats and regulatory demands. Our mission is to combine sharp technical expertise with practical execution to deliver security solutions that actually work.

POSITION SUMMARY

We are seeking a Business Process Analyst with strong technical acumen and a talent for documentation to join our growing consulting team. This role is client-facing and will involve direct engagements with organizations to analyze, design, and document IT and cybersecurity-related processes. The successful candidate must be able to work semi-independently, communicate effectively with both technical and non-technical stakeholders, and produce high-quality documentation including policies, process workflows, and audit-ready reports.
This is an ideal role for someone with a background in IT or cybersecurity who enjoys writing, improving processes, and creating operational clarity for organizations.

QUALIFICATIONS

• 4+ years of experience in a Business Analyst or Process Analyst role, with at least 2 years in a client-facing capacity.
• Proven experience creating policies, SOPs, and technical documentation from scratch.
• Solid understanding of IT systems, service management, and cybersecurity best practices.
• Familiarity with governance and compliance frameworks: NIST, ISO 27001, SOC 2, CIS Controls, PCI-DSS is preferred.
• Strong writing and communication skills – this role is documentation-heavy.
• Ability to work semi-independently, manage deadlines, and adapt quickly to client environments.
• Proficiency in tools such as Microsoft 365, SharePoint, Confluence, Lucidchart, Visio, and task tracking platforms like Jira.