MTM Partners is an independent management consulting firm based in Luxembourg. We support organizations in achieving strategic growth through project leadership, subject matter expertise, operational process optimization, change management, interim management, and recruitment services. Our expertise enables businesses to transform, digitize processes, implement changes, scale-up, and effectively structure successful strategies for long-term success.

REQUIREMENTS

• Minimum 3 years of experience in business process analysis or related roles
• Exposure to projects in financial services or insurance is a strong asset
• Familiarity with process improvement methodologies such as Lean or Six Sigma
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, including stakeholder engagement
• Fluent in English and French (both written and spoken)
• Proficient in tools such as Visio, BPMN, or similar process mapping software
  If you meet the above criteria AND ARE ENTITLED TO WORK IN LUXEMBOURG, please don’t hesitate to send your CV to info@mtmpartners.lu
  Job Types: Full-time, Permanent

Language:

• English and French (Required)

License/Certification:

• Lux working permit (Required)

We are looking for a skilled Business Process Analyst to support process optimization initiatives within leading organizations in the financial and insurance sectors. The successful candidate will collaborate with cross-functional teams to:

• Analyze and document existing processes
• Identify areas for improvement
• Support the design and implementation of optimized workflows aligned with strategic objective

ROLE DESCRIPTION

We are looking for a skilled Business Process Analyst to support process optimization initiatives within leading organizations in the financial and insurance sectors. The successful candidate will collaborate with cross-functional teams to:

• Analyze and document existing processes
• Identify areas for improvement
• Support the design and implementation of optimized workflows aligned with strategic objectives

This is a dynamic role that offers hands-on experience in driving operational efficiency, supporting change initiatives, and contributing to digital transformation efforts.

MAIN RESPONSIBILITIES

• Conduct process mapping, analysis, and documentation across departments
• Identify inefficiencies and propose actionable recommendations for improvement
• Collaborate with stakeholders to gather business requirements and understand pain points
• Support implementation of new or improved processes, ensuring alignment with business needs
• Assist in tracking KPIs and measuring the impact of implemented changes
• Contribute to workshops, training sessions, and user support during transition phases