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Business Process Analyst-Ops at R+L Carriers

Wilmington, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Process Analysis, Requirements Gathering, User Stories, Process Mapping, Stakeholder Engagement, Backlog Management, Business Case Development, Software Engineering Methodologies, Facilitation, Agile, Scrum, LTL Logistics, AI Tools, Automation

Industry

Truck Transportation

Description

JOB SUMMARY We are seeking a self-motivated Business Process Analyst who thrives on improving efficiency, solving complex problems, and delivering enterprise-level impact. This role partners closely with business and technology leaders to analyze, define, and enable end-to-end business processes through next-generation enterprise applications supporting daily operations within our Less Than Truckload (LTL) Transportation Division. ESSENTIAL DUTIES AND RESPONSIBILITIES * Develop an in-depth understanding of LTL carrier operations and associated enterprise systems * Analyze current-state processes and define future-state (“to-be”) business processes * Translate operational and business needs into clear functional requirements, use cases, and user stories * Collaborate closely with software development teams throughout the solution lifecycle * Facilitate working sessions with cross-functional stakeholders to align on requirements and outcomes * Ensure solutions deliver measurable business value and support operational efficiency REQUIRED QUALIFICATIONS * Proven experience gathering, analyzing, and documenting business and system requirements * Experience crafting user stories, managing backlogs, and documenting process flows * Experience developing business cases for IT initiatives * Experience working with software engineering methodologies * Excellent facilitation, communication, and stakeholder engagement skills * Bachelor’s degree or 5+ years of relevant professional experience PREFERRED QUALIFICATIONS * Experience working in Agile or Scrum environments * Experience within the LTL or logistics industry * Experience leveraging AI or automation tools for productivity improvements

Responsibilities

The role focuses on analyzing and defining end-to-end business processes to improve operational efficiency within the LTL Transportation Division. This involves translating business needs into functional requirements and collaborating with software teams to deliver enterprise-level applications.