Business Process Expert Supply Chain at Philips

Best, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order-to-Cash (O2C), Process Design, Subscription Business Models, Change Management, SAP, Lean Principles, KPI Establishment, Stakeholder Collaboration, Healthcare Technology Compliance, Project Management, Analytical Skills, Continuous Improvement

Industry

Hospitals and Health Care

Description

Job Title Business Process Expert Supply Chain Job Description You are responsible for: Software & Subscription Process Design and Optimization Design, standardize, and continuously improve Order‑to‑Cash (O2C) processes for software licenses, SaaS solutions, and subscription‑based offerings, including renewals, changes, and terminations. Translate complex commercial constructs (e.g. subscriptions, usage‑based pricing, entitlements, upgrades) into robust, compliant operational processes. Ensure alignment of software and subscription processes with healthcare technology quality systems and regulatory requirements. Identify and implement process improvements that reduce manual effort, improve data accuracy, shorten cycle times, and enhance the digital customer experience. Change Management Lead change management initiatives to ensure smooth transitions and adoption of new software and subscription business models, emphasizing healthcare technology quality and regulatory compliance. Provide training and support to teams to ensure successful implementation and adherence to new procedures. Performance Management and Reporting Establish KPIs and performance metrics that consider both operational efficiency and quality/regulatory compliance within the healthcare technology industry. Support continuous improvement initiatives using performance trends and root‑cause analysis. Stakeholder Collaboration Partner with stakeholders across product management, software delivery teams, supply chain, services, commercial operations, IT, sales, and marketing. Act as a subject‑matter expert for software and subscription order management, advising on process implications of new offerings and commercial models. Align operational processes with broader business and digital growth objectives. You are a part of: A small, dedicated team of experts within the supply chain Center of Excellence. We support the strategic growth of recurring business models and end-to-end supply chain processes of software delivery. Our value is to drive innovation and efficiency for Philips healthcare businesses. To succeed in this role, you should have the following skills and experience: 6–8 years of experience in Order to Cash processes, with strong, hands-on experience in the field of software and subscriptions related business models. Bachelor's / Master's Degree in Business Administration, Finance, Operations, Engineering or equivalent. Demonstrated experience working in complex, regulated environments, preferably within healthcare technology or a comparable industry. Proven track record of leading process improvement initiatives and delivering measurable business results. Strong analytical skills with the ability to translate data into actionable insights while maintaining compliance. Solid project and change management experience. Hands on experience with SAP based O2C solutions. Excellent communication and collaboration skills, with the ability to work effectively across diverse, global teams. Strong continuous improvement mindset; experience applying Lean principles is highly valued. How we work together We believe that we are better together than apart. This is an office-based role. For our office-based teams, this means working in-person at least 3 days per week. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. #EOS #LI-EU At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

Design and optimize Order-to-Cash processes for software licenses and subscription-based offerings within a regulated healthcare technology environment. Lead change management initiatives and establish KPIs to drive operational efficiency and digital growth.