BLUESTONE BANK

Description:
Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We’ve helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer’s unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let’s get there, together!

In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive:

• A competitive salary with performance-based incentives.
• Comprehensive medical with deductible reimbursement, dental, and vision coverage.
• An employer matching 401k plan.
• Training and professional development opportunities, including tuition reimbursement.
• Work life balance with paid time off, paid volunteer hours, and 11 paid holidays.

This individual is responsible for serving as a change agent for the development and implementation of major process improvement ideas throughout Bluestone Bank. Responsibilities will specifically be focused on creating process improvement initiatives that create long-term cost savings and efficiencies and support the Bank’s growth initiatives. This individual is responsible for driving improvement with the cooperation of all departments that are impacted by the proposed changes. The individual will also demonstrate excellent analytical skills, high accuracy, attention to detail, and will contribute to a positive team atmosphere. This role will also support Leadership team members in the selection of new technologies.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Drives process improvement initiatives throughout the Bank focused on creating long-term cost savings and efficiencies.
• Develops and presents presentations of proposals and scheduled updates that include process improvement concepts, budgets and investment requirements, timing schedules, desired results, value propositions, prioritization schedules, and follow-up/measurement tools.
• Drives improvement with the cooperation of all departments that are impacted by the proposed changes, including all levels of management and employees.
• Utilizes the four states of BPI through change management: Getting to know you and your business, operational discovery, data exploration, and business process improvement proposals.
• Documents the process improvement changes with a major focus on digital automation.
• Identifies the scope of work through a discovery process, including interviewing key personnel, documenting current processes, and identifying current challenges, inefficiencies or gaps in processes.
• Promotes adoption of existing technologies.
• Provides hands-on support at all levels to ensure successful implementation of change initiatives.
• Works with the VP Strategic Initiatives & Implementation to identify and source new technologies that advance BPI initiatives.
• Manages the technology selection process, where assigned, establishing and using a documented process and decisioning process.
• Collaborates with the Project Manager to manage a wide variety of projects and programs, such as technology implementations and operational efficiency initiatives.
• Tracks all BPI and Vendor projects in the project management software.
• Collaborates with key stakeholders to identify and evaluate vendor partners, leveraging strong research and vendor negotiation skills to ensure their solutions align with the bank’s current business needs and propel its digital transformation strategy.
• Leads the Innovation Steering Committee and works with the committee and department leaders to vet new ideas and proposals.
• Other related responsibilities as assigned.