Business Process Manager, Buying Programs at Intelliswift Software Inc
San José, Provincia de San José, Costa Rica -
Full Time


Start Date

Immediate

Expiry Date

22 Apr, 25

Salary

56.33

Posted On

23 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Jira, Customer Experience, Communication Skills, Thinking Skills

Industry

Information Technology/IT

Description

Job Title: Business Process Manager, Buying Programs
Location: San Jose, CA 95110 (Hybrid • 3 days/week onsite)
Other Permissible Locations: Lehi, UT 84043; Seattle, WA 98103 (Hybrid • 3 days/week onsite)
Duration: 12 months
Contract Type: W2 only
Pay Rate: $56.33/Hour

Responsibilities
  • Support the documentation of end-to-end workflow for new or changing trial processes.
  • Support complex trial motions for latest products and services, supporting enterprise customers.
  • Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
  • Report bugs and work with development team to resolve.
  • Use data to track progress and assess opportunities for process improvement.
  • Triage issues and analyze to determine next steps.
  • Provide internal support to stakeholders.
  • Build strong relationships with business partners and stakeholders.
  • Evaluate risks and issues, while providing prompt communications and solution delivery.
  • Ensure process and policy compliance by internal stakeholders of all trial and testing environments
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