WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SUMMARY & ROLE INFORMATION

Customer Success drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.
The strength of our Premium Hub Centers of Expertise (CoE), as part of Customer Success, is to analyze customer solutions with 360° view on relevant components including application, database and technology, as well as engaging a strong back office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan.
In the role of a Business Process Consultant (m/f/d), you will work in the Premium Hub Center of Expertise (CoE) with focus on SAP Global Trade Services (GTS) and/or SAP GTS E4H and deliver services for every aspect of customers’ software implementation, transformation or upgrade project, as well as on operations, including continuous improvement, quality management, problem resolution, and knowledge transfer. Within short time you will gain a unique technical expertise.

EXPERIENCE / ROLE REQUIREMENTS

• A university degree in natural, economic or engineering sciences, e.g. computer science, business informatics, industrial engineering, mathematics, physics
• Very good analytical skills for solving complex problems; a structured, reliable and independent way of working even under pressure; confident and friendly manner and general communication skills
• Profound Knowledge in the field of programming (e.g. Java, C++, ABAP OO, BOPF) and very good English language skills, spoken and written, for cooperation with our customers
• Practical experiences with SAP logistics applications (for example in the ERP or S/4HANA modules MM, SD, LE-TRA, LE-WM, EWM, TM)
• Good capabilities of technical analysis (tracing, code-design) and functional knowledge (customizing, setup, configuration) in SAP GTS and/or SAP GTS E4H
• Experience in SAP GTS and/or SAP GTS E4H implementation projects.