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Business Program Manager at Microsoft
, , United States -
Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

277200.0

Posted On

01 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Program Management, Process Management, Process Improvement, Customer Success, Global Support, Team Leadership, Stakeholder Engagement, Presentation Skills

Industry

Software Development

Description
Develop and lead programs that unleashes our field talent through intentional, measured and clear talent development programs Identify and actively engage with Customer Success field and HQ stakeholders as representative of the CSAM role and lead cross functional teams to drive positive impact that lead to role execution excellence Participate in regular Time Zone/Area connections to represent or clarify the CSAM role, and gather feedback for continuous program improvement Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience. Understanding of Customer Success and Global Support functions Ability to orchestrate, lead, and influence virtual teams. Presentation skills with a high degree of comfort with both large and small audiences at different levels of organizations require Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation.
Responsibilities
Develop and lead talent development programs for field talent. Engage with stakeholders and lead cross-functional teams to drive program improvements.