Business Program Manager (Services Sales) at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

203600.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Program Management, Sales, Cloud Solutions, AI Solutions, Analytics, Continuous Improvement, Stakeholder Management, Project Management, Communication Skills, Relationship Building, Strategy Development, Problem Solving, Collaboration, Metrics Tracking, Program Design, Market Strategy

Industry

Software Development

Description

Overview Are you ready for the career journey of a lifetime? Microsoft Services Sales is at the forefront of empowering customers with the best of Microsoft Services to accelerate their Cloud and AI transformation, pairing our consulting and our unified services portfolio to turn strategy into measurable business impact. Microsoft Services is the key to accelerating customer value realization in the Microsoft Cloud. Our team is looking for a sales programs manager to join our Worldwide Services Sales Strategy and Go to Market (GTM) organization to design, manage and execute our sales programs with a focus on Cloud and AI Platforms (CAIP) Solution Area. The Business Program Manager plays a critical position responsible for managing, facilitating and streamlining our sales programs and execution, designing measures of impact and creating a ‘picture of success’ for all teams to execute against. Spanning organization rhythm of business orchestration to supporting Go to market strategy and enablement, and guiding leadership with actionable insights. The ideal candidate will have a background in sales, professional services, cloud and ai , business program management and analytics, a passion for continuous improvement, and the ability to lead through influence in a global matrix organization. Responsibilities Business Program Strategy, Planning and Design You will design the core strategy of programs end to end in alignment with Business architecture team, Commercial Solution Area program managers, Area/Organizational Unit (OU), Sales Enablement and Orchestration (SE&O) Services Sales GTM leaders and across Microsoft, this includes: Design, execute and continuously improve programs that accelerate sales pipeline and drive target attainment for the cloud and ai solution area revenue Align programs with the over-arching Go-To-Market strategy, as defined by the business architecture strategy lead for each respective solution play/workload. Identify themes and trends from programs results to inform strategy, investments, asks and correction plans. Design Cloud and AI programs in the way to achieve Cloud and AI Enhanced Solutions and Consulting revenue. Own Cloud and AI sales programs impact and revenue contribution. Identify and scope opportunities to develop new programs and improve current ones impacting the broader unit. Leads the identification and resolution of root problems (e.g., root-cause analysis) and the definition of the program strategy. Gather program requirements, identify resource needs, create the project plan and targets, and works across teams to align on the plan of record. Improve the operations of existing programs by applying industry methodology, defining highly complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drive clarity in highly complex program issues and strives for simplification. Able to work independently, handle multiple projects in a fast-paced environment, negotiate and collaborate effectively Contribute to the discipline of program management by driving innovation and improvements and raising the bar on what a sales program can deliver Manage and cultivate relationships to effectively collaborate with internal teams (e.g., Finance, Marketing, Field Sales, Field Go to Market Managers, Customer Success and Industry Solutions Delivery) for holistic field program management. This includes expertise to produce collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met. Build relationships with senior leadership executives (e.g., Directors, General Manager [GM] level, CVP) and advise senior leadership as a domain expert to inform planning decisions. Business Program Excellence and Execution Build analytics framework and feedback loop to drive continuous improvement on programs and portfolio Collaborate with business, platform, and tools experts to provide updates and report key metrics needed to assist sales and partner teams to drive the sales business forward. Collaborate with global field sales experts, sales enablement, operations, and sales leaders to implement programs that drive desired results. Lead the definition and tracking of success criteria and performance metrics (e.g., Objectives and Key Performance Indicators [KPIs]), such as closed opportunities, adoption, usage, impact, and effectiveness for the program. Other Embody our Culture & Values Qualifications Required/Minimum Qualifications Bachelor’s degree in business administration, Marketing, Finance, Engineering, or related field AND 4+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience. 4+ years of Program, Project or Product Management. 3+ years of experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance. 2+ years Cloud and AI Solution Area Experience. Additional Qualifications Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years of marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience. Communication and presentation skills, with the ability to articulate complex and technical concepts in a clear and compelling way to diverse audiences. Relationship-building and stakeholder-management skills, with the ability to establish trust and credibility with leaders, customers, partners, regulators, and industry peers. Demonstrated ability to align cross functionally across various stakeholders and drive agreement. Proven track record of designing and delivering impactful and engaging programs and initiatives that educate, inform, and influence a global sales team. Passion and curiosity for learning and staying abreast of the latest trends and innovations professional services industry to drive sales outcomes. Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Business Program Manager is responsible for designing, managing, and executing sales programs focused on Cloud and AI Platforms. This includes aligning programs with Go-To-Market strategies and providing actionable insights to leadership.