REQUIRED QUALIFICATIONS:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

DESIRED QUALIFICATIONS:

• Financial Services Industry experience
• WellsOne Commercial Card operational experience
• Experience with Banking products, especially credit cards
• Experience with Service View, TSYS and Hogan
• Intermediate Microsoft Office skills
• Intermediate Microsoft Excel
• Strong analytical skills with high attention to detail and accuracy
• Ability to collaborate with others and work effectively in a team environment
• Effective organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

ABOUT THIS ROLE:

Wells Fargo is seeking a Business Relationship Support Representative in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com.

IN THIS ROLE, YOU WILL:

• Manage assigned case load, while responding to e-mails or performing follow-up for missing information
• Engage with the team individually and in team meetings to support GPL strategic priorities
• Build strong partnerships with operations, relationship teams, vendors, and others and work collaboratively as one function in support of customers
• Adhere to In Office Guidelines and expectations for GPL employees.
• Be adaptable and adopt process changes to operate in a simpler, stronger, and smarter environment to maximize effectiveness, and create a foundation for superior risk management and execution
• Process new revenue share set-ups and updates
• Complete ongoing maintenance for existing customers according to contractual terms
• Process payments, credit limit increases and decreases, funding account changes, billing cycle updates, and fee maintenance.
• Read, understand, and follow instructions and procedure for each case type