BUSINESS SERVICES ADMINISTRATOR

Vacancy Type
Police Staff
Area Command / Department
Business Services
Location
Gateshead
Contract Type
Fixed Term
Hours
Full Time
Salary Range
£25,098
Closing Date
29/09/2025
Role:
Salary: Band 3, £25,098 pro rata
Location: Gateshead Police Station

JUST SO YOU KNOW

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Business Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re ing for and the values and behaviours that contribute.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Leader, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

THE ROLE

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Business Services Administrator.

WHAT YOU’LL DO

• Support other colleagues with general queries. This is not a purely desk-based role. The successful candidate will engage regularly with internal and external stakeholders in person, requiring strong interpersonal and communication skills.
• Using our computer system and database ensuring information is logged correctly.
• Maintain computerised and paper-based records, undertaking support and clerical functions required to internal customers.
• Open and sort all incoming postal and electronic mail via the relevant mailboxes, redirecting as appropriate, ensuring that all correspondence is dealt with promptly and efficiently.
• Handling, recording, and arranging appropriate items & information in compliance with Health & Safety guidelines.
• Undertake a range of duties including word processing, action tracking and drafting of correspondence and reports, in order to provide comprehensive support to Operational Senior Management Team.
• Providing Facility Management Services to internal and external Stakeholders
  Sound interesting? For further information, and to support your application, please view the job description.

PLEASE NOTE THAT THE ROLE INVOLVES OCCASIONAL MANUAL HANDLING TASKS, INCLUDING MOVING BOXES, EQUIPMENT, AND OTHER MATERIALS. APPROPRIATE TRAINING AND SUPPORT WILL BE PROVIDED.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Interested to learn more? For further information about the role please contact Craig Jones at craig.jones@northumbria.police.uk