EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in business, education, human services or related area, or equivalent experience
• 1-3 years of professional/supervisory/leadership experience or equivalent work experience
• Experience in sales or customer service required
• Should have notable skills and experience in providing business development
• Communication, interpersonal, and analytical skills to identify trends and make recommendations
• Must be able to converse with a wide range of professionals and demonstrate a positive professional attitude
• Proven ability to make professional presentations to large groups of people
• Must have notable experience in a team-oriented environment
• Proficient in Microsoft Office Products; Experience using creative suite software such as Word, PowerPoint, and Excel
• A driver’s license and clean driving record is required

• Act as an ambassador and concierge to the business community, developing/maintaining relationships with Chambers of Commerce, Economic Development and other business-oriented groups
• Market total product box of all business services to employers, including training, talent acquisition, federal subsidies, and resources to economic development
• Collaborate with the local Employer Outreach Team to share information best served to support the goals of local employers
• Gather information needed for the posting of events and initiatives on social media
• Suggest and create innovative ways to market PA CareerLink® services to employers and jobseekers
• Assist with the updating/maintaining of Business Services marketing materials
• Maintain and operate PA CareerLink® Constant Contact account
• Schedule and facilitate onsite presentations and seminars
• Assist with the creation and implementation of outreach plans and special projects as assigned by the Berks WDB
• Provide strategic support to the Director of Business Services on ways to help exceed contract goals
• Help create regular reports on team goals and leverage reports from workforce partners to make adjustments in service delivery
• Represent the local workforce system at conferences, meetings, and targeted social functions as required
• Coordinate employment recruitment events and assist with the coordination of large-scale job fairs
• Support engagement and collaboration with WIOA and EARN Teams to ensure jobseekers are aware of and participate in recruitment events, job fairs, and responses to open positions
• Serve as the direct point of contact for employers, partners, and Berks WDB in the absence of the Director of Business Services
• Other opportunities as available
  Qualifications: